Support Plan Management

Automated tracking and review reminders keep every participant's support plan current without coordinator teams chasing paperwork.

47 hrs
Time saved/month
6
Companies have mapped
Map This Automation

About This Automation

A support plan translates a client's needs and goals into a formal document that guides care delivery and must be reviewed on a fixed schedule. Producing it manually involves drafting from scratch, routing for clinical sign-off, and chasing signatures, which stretches a routine task across days.

An automated version pulls assessment details straight into a draft plan, routes it for review and signature without manual follow-up, and files the completed plan while scheduling the next review. The result is faster turnaround and fewer missed review deadlines.

Key features
Generates a first-draft support plan directly from intake and assessment details
Routes drafts to the clinical reviewer automatically and tracks approval status
Sends approved plans for signature and follows up on outstanding signatures without manual chasing
Files signed plans against the client record and updates status automatically
Notifies the wider care team as soon as a plan becomes active
Schedules the next mandatory review date without manual calendar entry

How The Automation Works

The full workflow, from trigger to completion.

1. New Referral Or Review Duetrigger

Flags the record the moment a referral is accepted or a plan's review date arrives.

2. Draft Support Plan

The automation pulls assessment notes and referral data into the agency's template to produce a first draft.

3. Route For Clinical Review

Notifies the Team Lead with a direct link to the draft for review.

4. Revise Draft With Coordinator

If the Team Lead requests changes, the coordinator edits the draft and resubmits it for review.

5. Send For E-Signature

Once approved, the plan is sent for the client or guardian to sign.

6. File Signed Plan And Update Record

The signed plan is stored and the client record is updated to active.

7. Notify Care Team

Posts an update to the care team channel confirming the new plan is in place.

8. Schedule Next Review

Automatically creates a reminder ahead of the plan's next required review date.

4 reasons to map this process

1

It's completely free

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2

You get a complete build plan

A visual process map, automation spec, delivery timelines, and everything needed to build it, customized to your workflow and tools.

3

You see your real numbers

Custom pricing, ROI projection, and payback timeline based on your actual process, not industry averages.

4

There's no obligation to build

Your build plan stays in your workspace with no expiry. Move forward whenever the timing is right.

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Frequently asked questions

Everything you need to know before mapping this process.

This template is a starting point based on how other businesses handle this type of work. When you map your process, you describe exactly how your team does it and the automation is built around your workflow, not a generic template.

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Estimated Time Saving
47hrs/month
Process pain:8.2/10
Mapped by:6 Companies

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