Donor Stewardship & Thank-You

Every donor gets a timely, personalised thank-you and the right follow-up without anyone doing it by hand.

33 hrs
Time saved/month
7
Companies have mapped
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About This Automation

Donor stewardship and thank-the team acknowledgment requires checking a new gift against payment records, tagging the donor, drafting a personalized letter, and routing it for signature before it can be sent.

An automated version verifies the gift, tags the donor's giving tier, and drafts a personalized letter in one pass, then routes larger gifts for signature automatically. The acknowledgment goes out the same day and the donor record and stewardship plan update without anyone re-entering information.

Key features
Verify each new gift against payment records without manual lookup
Tag donors by giving tier and history automatically
Draft a personalized thank-you letter referencing the gift and past giving
Route larger gifts for signature and approval before sending
Send the acknowledgment through the donor's preferred channel
Log the acknowledgment and update the next stewardship touchpoint

How The Automation Works

The full workflow, from trigger to completion.

1. New Donation Recordedtrigger

A new gift posted automatically starts the stewardship workflow.

2. Segment & Verify Donor

The automation checks payment status and tags the donor's giving tier.

3. Draft Thank-You Letter

The automation generates a personalized letter referencing the gift amount and the donor's giving history.

4. Send Acknowledgment

Gifts under the review threshold are sent automatically as a personalized email.

5. Development Director Reviews Letter

Gifts at or above the threshold route to the director for a personal review and signature.

6. Log Acknowledgment & Update Stewardship Plan

The automation records the send date and method and updates the next touchpoint.

4 reasons to map this process

1

It's completely free

No credit card, no commitment. Map your process and walk away with a full build plan.

2

You get a complete build plan

A visual process map, automation spec, delivery timelines, and everything needed to build it, customized to your workflow and tools.

3

You see your real numbers

Custom pricing, ROI projection, and payback timeline based on your actual process, not industry averages.

4

There's no obligation to build

Your build plan stays in your workspace with no expiry. Move forward whenever the timing is right.

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Frequently asked questions

Everything you need to know before mapping this process.

This template is a starting point based on how other businesses handle this type of work. When you map your process, you describe exactly how your team does it and the automation is built around your workflow, not a generic template.

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Estimated Time Saving
33hrs/month
Process pain:7.6/10
Mapped by:7 Companies

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