Receivables & Invoice Chasing

Keep cash flowing by catching overdue invoices early and chasing them without manual effort.

172 hrs
All data is based on anonymized FullSpec mapping sessions and proprietary industry research. Learn more
Manual time identified
4
All data is based on anonymized FullSpec mapping sessions and proprietary industry research. Learn more
Companies have mapped
Map This Automation

About This Automation

Receivables chasing involves manually checking bank deposits, reconciling payments, identifying overdue invoices, and sending reminder emails. This manual process is time-consuming, error-prone, and delays cash flow visibility.

Automation matches deposits to invoices automatically, selects appropriate reminder templates based on payment history, and sends escalating reminders on schedule. The result is faster payment reconciliation, consistent follow-up, and improved cash flow.

Key features:
Match incoming deposits to unpaid invoices automatically using amount, date, and client metadata
Select and send reminder emails based on invoice age and client payment history
Flag ambiguous payment matches for manual review before reconciliation
Generate daily cash flow summaries and escalation alerts for high-risk accounts
Track all reminders and payment status in a centralized log

Top friction points when done manually

The issues teams report most often with this process

#Friction pointCompanies Report This
1
Manual payment reconciliation
Matching deposits to invoices across multiple systems requires manual cross-referencing and causes 2-3 day delays.
80%
2
Inconsistent reminder timing
Reminder emails are sent ad hoc based on manual review, missing some overdue invoices and over-contacting others.
67%
3
Fragmented tracking
Payment status and reminder history are scattered across email, accounting software, and spreadsheets.
53%
4
Limited escalation visibility
High-risk accounts are identified manually and escalation decisions lack consistent criteria.
40%
5
Weekly reporting lag
Cash flow summaries are compiled manually once per week, delaying visibility into payment status.
26%
DisclaimerAll data is based on anonymized FullSpec mapping sessions and proprietary industry research. Learn more

Automation readiness

How well-suited this process is for automation

Process Pain Score™Manual reconciliation and reminder drafting consume 8 hours weekly and delay.
8.8/ 10
AI Fit Rating™Payment matching and reminder selection are rule-based tasks well-suited to.
8.6/ 10
Automation Lift Index™Automation eliminates manual reconciliation bottlenecks and ensures consistent.
8.2/ 10
Hidden Overhead™Context switching between email, accounting software, and spreadsheets adds.
7.1/ 10

How The Automation Works

The full workflow, from trigger to completion.

1. Invoice Due Date Passestrigger

The automation monitors all unpaid invoices. When an invoice reaches its due date or passes it, the workflow is triggered.

2. Fetch Invoice and Client Details

Retrieve the invoice record, client contact information, payment history, and any previous reminders.

3. Determine Reminder Tier

The automation evaluates how many days overdue the invoice is and whether the client has a history of late payment. It selects the appropriate reminder template (friendly first notice, firm second notice, or escalation).

4. Send Reminder Email

The automation sends the selected reminder email to the client and copies the project manager.

5. Payment Receivedtrigger

When a deposit hits the business bank account, the automation is triggered to reconcile it.

6. Match Payment to Invoice

The automation matches the deposit amount and date to the corresponding invoice using client name, amount, and timing heuristics.

7. Mark Invoice Paid

The matched invoice is automatically marked as paid with the payment date and method recorded.

8. Post Daily Summary

Each morning, the automation posts a summary to a designated channel showing payments received, invoices sent, and any overdue accounts flagged for attention.

Most popular tool stack used

— the complete tool combinations companies use
1
58% of companies
2
28% of companies
3
13% of companies
DisclaimerAll data is based on anonymized FullSpec mapping sessions and proprietary industry research. Learn more

What you get when you map this process

Everything you need to understand, plan, and build your automation.

ROI and business case

What this process costs today and what changes once it's automated.

Launch schedule

What gets built, in what order, and what success looks like once it's live.

Process runbook

How the automation runs day to day, including exceptions and human decision points.

Developer handover pack

Full build spec, logic, and configuration — ready to hand off without a briefing call.

Integration and connections guide

Every tool connection, credential, and data mapping the build needs.

Test and QA plan

Every scenario checked and signed off before the automation goes live.

Recommended for you

Other high-impact processes teams commonly map alongside this one.

Frequently asked questions

Everything you need to know before mapping this process.

The automation flags ambiguous matches for manual review before reconciliation, ensuring accuracy while still automating high-confidence matches. This prevents incorrect payment records while speeding up the majority of routine.

View more FAQs
172 hrs
Time identified
Process pain:8.8/10
Mapped by:4 Companies

Map this to your business to get your exact numbers.

Map This Automation

No credit card required. It's free.

Page updated