Client Document & Data Collection

Automated reminders and smart intake forms get documents in on time, so staff spend time on work that matters.

97 hrs
Time saved/month
13
Companies have mapped
Map This Automation

About This Automation

Collecting documents from clients for accounting engagements involves manual email coordination, file downloads, and tracking across multiple tools. This scattered approach creates delays, missed documents, and repeated follow-ups that consume significant staff time.

Automation handles the entire collection workflow: sending personalized requests, monitoring for submissions, organizing files, tracking progress, and sending reminders. The result is faster document collection, fewer missing items, and less manual coordination.

Key features
Send personalized document request emails based on engagement type and client profile
Monitor email and cloud storage for incoming document submissions automatically
Download and organize received files into the correct folder structure
Track submission status and flag missing or incomplete documents
Send targeted reminder emails to clients with outstanding items before deadline

How The Automation Works

The full workflow, from trigger to completion.

1. New Engagement Createdtrigger

A new engagement record is created with client name, engagement type, and document deadline.

2. Retrieve Document Template

The automation platform retrieves the standard document checklist for the engagement type.

3. Send Request Email

An automated email is sent to the client from a template, listing all required documents, deadline, and a secure submission link.

4. Monitor Submissions

The automation monitors the client email inbox and for new document uploads, logging each submission automatically.

5. Organise Documents

Received documents are automatically moved to the correct folder and renamed according to the engagement standard.

6. Update Tracking Sheet

The submission tracker is automatically updated to mark received documents and flag missing items.

7. Send Reminder Emails

Automated reminders are sent to the client 7 days and 3 days before the deadline if any documents are still missing.

8. Notify Team

A notification is sent to the engagement team when all documents are received or when the deadline is reached.

4 reasons to map this process

1

It's completely free

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2

You get a complete build plan

A visual process map, automation spec, delivery timelines, and everything needed to build it, customized to your workflow and tools.

3

You see your real numbers

Custom pricing, ROI projection, and payback timeline based on your actual process, not industry averages.

4

There's no obligation to build

Your build plan stays in your workspace with no expiry. Move forward whenever the timing is right.

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Frequently asked questions

Everything you need to know before mapping this process.

This template is a starting point based on how other businesses handle this type of work. When you map your process, you describe exactly how your team does it and the automation is built around your workflow, not a generic template.

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Estimated Time Saving
97hrs/month
Process pain:8.2/10
Mapped by:13 Companies

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