Receivables & Invoice Chasing

Keep cash flowing by automatically chasing overdue invoices before they become a write-off conversation.

551 hrs
All data is based on anonymized FullSpec mapping sessions and proprietary industry research. Learn more
Manual time identified
19
All data is based on anonymized FullSpec mapping sessions and proprietary industry research. Learn more
Companies have mapped
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About This Automation

Chasing overdue invoices manually consumes significant time as bookkeepers review aging reports, draft personalized reminders, monitor multiple payment channels, and reconcile deposits one by one.

Automated receivables chasing monitors overdue invoices continuously, generates and sends reminder emails based on aging thresholds, and matches incoming payments to invoices automatically. The result is faster cash collection, fewer missed follow-ups, and same-day reconciliation.

Key features:
Monitor aging reports daily and identify overdue invoices automatically
Generate and send personalized payment reminders based on days overdue
Match incoming payments from multiple channels to unpaid invoices in real time
Record payments and update invoice status without manual data entry
Track payment communication history in client records automatically

Top friction points when done manually

The issues teams report most often with this process

#Friction pointCompanies Report This
1
Manual payment matching
Bookkeepers must manually cross-reference deposits to unpaid invoices across multiple systems, creating delays and errors.
80%
2
Repetitive email composition
Drafting personalized reminders for each overdue invoice is time-consuming and prone to inconsistency.
67%
3
Multi-channel payment monitoring
Checking bank deposits, payment processors, and client emails throughout the day interrupts focused work.
53%
4
Missed overdue invoices
Manual aging report reviews miss invoices that slip past due dates, reducing cash collection rates.
40%
5
Delayed reconciliation
Manual invoice updates in the accounting system lag behind actual payment receipt by 1-3 days.
26%
DisclaimerAll data is based on anonymized FullSpec mapping sessions and proprietary industry research. Learn more

Automation readiness

How well-suited this process is for automation

Process Pain Score™Manual monitoring of multiple payment channels and repetitive email drafting.
8.6/ 10
AI Fit Rating™Aging reports, payment matching, and reminder composition are rule-based and.
8.9/ 10
Automation Lift Index™Automation delivers same-day reconciliation, eliminates missed invoices, and.
8.4/ 10
Hidden Overhead™Context switching between email, accounting system, and payment channels.
6.8/ 10

How The Automation Works

The full workflow, from trigger to completion.

1. Invoice Reaches Due Datetrigger

Automation monitors daily for invoices that have reached or passed their due date without payment recorded.

2. Identify Overdue Invoices

Queries aged receivables, filters invoices 5+ days overdue, and extracts client name, amount, and days past due.

3. Generate Reminder Email

Drafts a personalized payment reminder email with invoice details and sends it to the client contact.

4. Monitor Payment Receipt

Automation checks and bank feeds for incoming payments and matches them to unpaid invoices by amount and client.

5. Record Payment

Automatically records the matched payment, updates invoice status to paid, and logs the transaction date.

6. Notify Bookkeeper

Automation sends a summary to the bookkeeper listing all processed reminders and reconciled payments for review.

Most popular tool stack used

— the complete tool combinations companies use
1
58% of companies
2
28% of companies
3
13% of companies
DisclaimerAll data is based on anonymized FullSpec mapping sessions and proprietary industry research. Learn more

What you get when you map this process

Everything you need to understand, plan, and build your automation.

ROI and business case

What this process costs today and what changes once it's automated.

Launch schedule

What gets built, in what order, and what success looks like once it's live.

Process runbook

How the automation runs day to day, including exceptions and human decision points.

Developer handover pack

Full build spec, logic, and configuration — ready to hand off without a briefing call.

Integration and connections guide

Every tool connection, credential, and data mapping the build needs.

Test and QA plan

Every scenario checked and signed off before the automation goes live.

Recommended for you

Other high-impact processes teams commonly map alongside this one.

Frequently asked questions

Everything you need to know before mapping this process.

The automation flags partial payments and overpayments for review, allowing your team to decide whether to apply the payment to a specific invoice or hold it pending clarification from the client.

View more FAQs
551 hrs
Time identified
Process pain:8.6/10
Mapped by:19 Companies

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