Payment & Package Billing

Keep treatment package balances accurate and payments collected without chasing patients or counting sessions by hand.

135 hrs
Time saved/month
6
Companies have mapped
Map This Automation

About This Automation

Payment and package billing covers checking prepaid balances, verifying insurance, charging the correct amount, and recording the sale in accounting software. Manual re-entry across a spreadsheet, payment terminal, and accounting system creates duplicate work and daily reconciliation headaches.

The automated version calculates the amount owed, charges the card, creates the invoice, and sends the receipt in one pass. It also matches deposits against accounting entries and flags declined payments the same day instead of days later.

Key features
Calculates the exact amount due after package discounts and insurance adjustments
Charges the patient's card and records the payment without manual re-entry
Creates a matching invoice automatically at the moment of checkout
Sends the patient a receipt within minutes instead of at the end of a shift
Matches daily card deposits against accounting entries automatically
Flags declined payments the same day so staff can follow up immediately

How The Automation Works

The full workflow, from trigger to completion.

1. Visit Checkout Triggers Billingtrigger

Logs the checkout and starts the billing workflow immediately.

2. Confirm Insurance Eligibility

Front desk coordinator confirms eligibility only when the visit is billed to insurance rather than a package or card on file.

3. Calculate Amount Due

The billing checks remaining package visits and works out the patient's exact responsibility.

4. Charge Card

The automation charges the card on file for the calculated amount.

5. Create Invoice

The automation generates the matching invoice and marks it paid automatically.

6. Email Receipt

The automation sends the receipt and updated package balance to the patient right away.

7. Reconcile Payments

The automation matches the day's deposits against entries and flags mismatches.

8. Post Daily Summary

The automation posts the reconciliation summary and any declined payments to the office channel.

4 reasons to map this process

1

It's completely free

No credit card, no commitment. Map your process and walk away with a full build plan.

2

You get a complete build plan

A visual process map, automation spec, delivery timelines, and everything needed to build it, customized to your workflow and tools.

3

You see your real numbers

Custom pricing, ROI projection, and payback timeline based on your actual process, not industry averages.

4

There's no obligation to build

Your build plan stays in your workspace with no expiry. Move forward whenever the timing is right.

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Frequently asked questions

Everything you need to know before mapping this process.

This template is a starting point based on how other businesses handle this type of work. When you map your process, you describe exactly how your team does it and the automation is built around your workflow, not a generic template.

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Estimated Time Saving
135hrs/month
Process pain:8.2/10
Mapped by:6 Companies

Map this to your business to get your exact numbers.

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