Automate the manual work in Podium

FullSpec maps how Podium fits into your day-to-day, finds the repetitive work worth automating, and gives you a clear plan to connect it with the rest of your tools.

Podium by the numbers

Insights from real process mapping sessions that involve Podium.

87

Processes mapped using Podium

3

Manual hours identified using Podium

85%

of Podium steps fully automated

Top 5 Podium friction points when done manually

1

Podium review requests sent to wrong customers

You manually select customers in Podium to request reviews and accidentally send requests to people who already left feedback or aren't the right contact.

78% report this

2

Tracking Podium ETA messages across teams

Your field team sends ETA updates through Podium but you have no way to see which customers received them or when, so you end up resending duplicates.

71% report this

3

Podium reviews scattered across multiple platforms

You manually copy reviews from Podium into your website, Google, and social media because Podium doesn't automatically post them everywhere your customers look.

58% report this

4

Responding to Podium messages during business hours

You have to manually monitor Podium throughout the day to catch customer messages and respond quickly, or customers think you are ignoring them.

44% report this

5

Podium reputation data entered into spreadsheets

You manually pull review counts and ratings from Podium into Excel each week to report on your online reputation trends to management.

25% report this

Data points based on anonymized data from FullSpec mapping sessions

What you can automate in Podium

Browse popular Podium automations FullSpec can map for you. Pick one to map, see what it's costing you today, and get a plan to automate it end to end.

Create new Google Sheets rows for each Podium review

Google Sheets + Podium

Send Message in Podium for new lead form entries in Google Ads

Google Ads + Podium

Send messages in Podium for new Jotform submissions

Jotform + Podium

Send messages in Podium when new leads appear in Facebook Lead Ads

Facebook Lead Ads + Podium

Send messages in Podium when tags are added or removed from contacts in ActiveCampaign

Activecampaign + Podium

Send Podium messages for new Mailchimp subscribers in segments or tags

Mailchimp + Podium

The most popular processes that use Podium

See which Podium workflows businesses automate most often. Pick one to map it and get your free build plan.

Customer Support

Customer ETA & On-My-Way Updates

Customers get accurate arrival windows and on-my-way texts without a single manual call from the office.

39 hrssaved/month

Reviews & Reputation Management

Keep your cafe's online reputation healthy without checking every platform by hand every morning.

27 hrssaved/month

Review & Referral Requests

Turn completed jobs into a steady stream of reviews and warm referrals without chasing customers manually.

34 hrssaved/month

Reviews & Reputation Management

Keep your property's reputation sharp by routing every review to the right response without manual checking.

53 hrssaved/month

Customer Support

Customer ETA & On-My-Way Updates

Customers get accurate arrival windows and on-my-way messages without dispatchers lifting a finger.

71 hrssaved/month

Reviews & Reputation

Keep your dealership's online reputation sharp without a staff member refreshing Google every morning.

41 hrssaved/month

Tools commonly connected to Podium

Most automations involve more than one tool. These are the ones that show up most often alongside Podium.

Facebook Lead Ads

Google Calendar

Podium Automation questions

Ready to automate your work in Podium?

Tell FullSpec which Podium task eats the most time. We'll help you map it, scope it, and create your free build plan.