Invoicing & Receivables

Keep cash flowing by automating invoice creation, delivery, and overdue follow-up without manual chasing.

770 hrs
All data is based on anonymized FullSpec mapping sessions and proprietary industry research. Learn more
Manual time identified
10
All data is based on anonymized FullSpec mapping sessions and proprietary industry research. Learn more
Companies have mapped
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About This Automation

Invoicing and receivables covers everything from matching a shipment to its purchase order through collecting and reconciling payment. Doing this by hand across spreadsheets and email creates delays, mismatched line items, and missed follow-up on overdue accounts.

An automated version matches shipments to orders, drafts and sends invoices, and tracks every due date until payment lands. It reconciles incoming payments automatically and flags overdue accounts before they become a credit risk.

Key features:
Match confirmed shipments to purchase orders automatically before an invoice is created
Generate and send invoices with packing slips attached, without manual data entry
Track every open invoice against its due date and escalate reminders automatically
Reconcile incoming payments against invoices, including partial payments
Flag overdue accounts and update credit hold status based on payment history
Keep a shared receivables record updated in real time without manual copying

Top friction points when done manually

The issues teams report most often with this process

#Friction pointCompanies Report This
1
Manual shipment to order matching
Checking each shipment line against the purchase order by hand slows down invoicing.
80%
2
Weekly aging spreadsheet review
Scanning a shared spreadsheet each week to catch overdue invoices is slow and error prone.
67%
3
Delayed payment reminders
Reminders go out late because they depend on someone noticing the aging report first.
53%
4
Manual payment matching
Matching partial or short payments to invoice terms takes careful line by line review.
40%
5
Slow credit hold updates
Credit hold status is updated only after someone manually reviews payment history.
26%
DisclaimerAll data is based on anonymized FullSpec mapping sessions and proprietary industry research. Learn more

Automation readiness

How well-suited this process is for automation

Process Pain Score™Manual matching and weekly aging reviews create constant billing delays
9.0/ 10
AI Fit Rating™Shipment matching and payment reconciliation follow clear, repeatable rules
8.9/ 10
Automation Lift Index™Cuts invoicing time from days to minutes and shortens collection cycles
8.4/ 10
Hidden Overhead™Switching between spreadsheets, email, and accounting adds hidden delay
6.8/ 10

How The Automation Works

The full workflow, from trigger to completion.

1. Shipment Confirmedtrigger

The moment an order is marked fulfilled, the workflow pulls the shipment record.

2. Invoice Drafting Builds The Invoice

Matches the shipment to the original purchase order and assembles line items, pricing, and terms.

3. Send Invoice

The invoice and packing slip are emailed to the customer's AP contact automatically.

4. Update AR Aging Tracker

Invoice number, amount, and due date are logged for real time aging visibility.

5. Reminder Sends Escalating Reminders

For invoices not paid by the due date, a reminder sequence goes out with increasing urgency.

6. Record Payment And Reconcile

Incoming payments are matched to the open invoice and reconciled automatically.

7. AR Manager Reviews And Updates Credit Hold

Accounts still unpaid 30+ days past due are routed to the AR manager to approve a credit hold change.

Most popular tool stack used

— the complete tool combinations companies use
DisclaimerAll data is based on anonymized FullSpec mapping sessions and proprietary industry research. Learn more

What you get when you map this process

Everything you need to understand, plan, and build your automation.

ROI and business case

What this process costs today and what changes once it's automated.

Launch schedule

What gets built, in what order, and what success looks like once it's live.

Process runbook

How the automation runs day to day, including exceptions and human decision points.

Developer handover pack

Full build spec, logic, and configuration — ready to hand off without a briefing call.

Integration and connections guide

Every tool connection, credential, and data mapping the build needs.

Test and QA plan

Every scenario checked and signed off before the automation goes live.

Recommended for you

Other high-impact processes teams commonly map alongside this one.

Frequently asked questions

Everything you need to know before mapping this process.

It covers matching shipments to purchase orders, generating and sending invoices, tracking due dates, and reconciling payments.

View more FAQs
770 hrs
Time identified
Process pain:9.0/10
Mapped by:10 Companies

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