Sales order processing involves receiving purchase orders, extracting order data, and creating fulfillment records. Manual entry and data verification across multiple systems consume significant time and introduce errors.
Automation captures incoming orders, extracts key details, validates inventory and pricing, and creates order records automatically. Staff focus only on exceptions, reducing processing time from to under per order.
The full workflow, from trigger to completion.
A purchase order arrives via email, PDF attachment, or web form. The automation platform detects the incoming message and extracts the order file.
The automation reads the PDF or email body and extracts customer name, order number, delivery address, line items, quantities, and unit prices. the automation outputs structured JSON.
The automation queries the inventory system ( or ) to check stock levels for each line item. It flags any items that are out of stock or below a threshold.
The automation checks the quoted price against the customer's contract pricing and flags any discrepancies.
If inventory is available, pricing matches, and all required fields are present, the order proceeds to creation. Otherwise, it is flagged for manual review.
The automation creates a new sales order record with all extracted and validated data, including customer details, line items, quantities, and pricing.
The automation sends a templated order confirmation email to the customer with order number, expected delivery date, and line items.
The automation sends a message to the fulfillment channel with order details and a link to the order record, ready for picking and packing.
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