Client Onboarding & KYC

Bring new wealth management clients through compliance and account setup without the paperwork pile-up.

92 hrs
All data is based on anonymized FullSpec mapping sessions and proprietary industry research. Learn more
Manual time identified
4
All data is based on anonymized FullSpec mapping sessions and proprietary industry research. Learn more
Companies have mapped
Map This Automation

About This Automation

Client onboarding for a new advisory relationship involves collecting identification, verifying it, screening for sanctions and risk, and drafting agreements.

The automated version collects documents, verifies identity, screens against watch lists, and prepares agreements without manual chasing. New clients move from application to signed agreement in a fraction of the time, with consistent compliance checks at every stage.

Key features:
Collects identification and proof of address documents automatically as clients submit them
Verifies identity details against submitted documents without manual comparison
Screens each applicant against sanctions, PEP, and adverse media lists
Assigns a risk flag and drafts a risk summary for compliance review
Generates the client agreement and routes it for e-signature
Creates the billing account and notifies the advisor once onboarding is complete

Top friction points when done manually

The issues teams report most often with this process

#Friction pointCompanies Report This
1
Manual sanctions list cross-checking
Compliance staff manually search multiple lists for every applicant, which is slow and error prone.
80%
2
Scattered document collection via email
Identification documents arrive in separate replies and must be manually downloaded and filed.
67%
3
Slow identity verification turnaround
Checking documents against client details by hand delays the rest of the onboarding process.
53%
4
Delayed agreement signature follow-up
Associates spend time chasing clients who have not yet signed the agreement.
40%
5
Inconsistent risk assessment documentation
Risk write-ups vary in detail depending on who completes them and how much time is available.
26%
DisclaimerAll data is based on anonymized FullSpec mapping sessions and proprietary industry research. Learn more

Automation readiness

How well-suited this process is for automation

Process Pain Score™Manual screening and document chasing slow every new client start
8.9/ 10
AI Fit Rating™Document checks and list screening are highly structured and repeatable
8.6/ 10
Automation Lift Index™Cuts onboarding time from days to hours with consistent compliance checks
8.4/ 10
Hidden Overhead™Chasing documents and following up on signatures adds constant interruptions
6.8/ 10

How The Automation Works

The full workflow, from trigger to completion.

1. New Application Receivedtrigger

A new client application logged starts the onboarding workflow automatically.

2. Verify Identity & Collect Documents

The intake requests, collects, and verifies ID and proof of address documents.

3. Run Sanctions & PEP Screening

The screening checks the applicant against sanctions, PEP, and adverse media data and logs a risk score.

4. Compliance Officer Reviews Flagged Case

Only clients flagged by the screening are routed to the compliance officer for manual review and sign-off.

5. Generate & Send Client Agreement

Once cleared, the client agreement is generated and sent for e-signature.

6. Create Client Account

A billing account and fee schedule are created automatically once the agreement is signed.

7. Notify Advisor

The assigned advisor is notified that the client is fully onboarded and ready for their first meeting.

Most popular tool stack used

— the complete tool combinations companies use
DisclaimerAll data is based on anonymized FullSpec mapping sessions and proprietary industry research. Learn more

What you get when you map this process

Everything you need to understand, plan, and build your automation.

ROI and business case

What this process costs today and what changes once it's automated.

Launch schedule

What gets built, in what order, and what success looks like once it's live.

Process runbook

How the automation runs day to day, including exceptions and human decision points.

Developer handover pack

Full build spec, logic, and configuration — ready to hand off without a briefing call.

Integration and connections guide

Every tool connection, credential, and data mapping the build needs.

Test and QA plan

Every scenario checked and signed off before the automation goes live.

Recommended for you

Other high-impact processes teams commonly map alongside this one.

Frequently asked questions

Everything you need to know before mapping this process.

It manages document collection, identity verification, sanctions screening, and agreement generation, guiding each new client through onboarding automatically.

View more FAQs
92 hrs
Time identified
Process pain:8.9/10
Mapped by:4 Companies

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