Retainer Management & Billing

Keep retainer clients invoiced on time, every month, without the manual reconciliation scramble.

55 hrs
Time saved/month
7
Companies have mapped
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About This Automation

Retainer billing for PR agencies requires collecting timesheets, validating hours against contract caps, and generating invoices monthly. Manual reconciliation between time tracking, retainer terms, and accounting software creates delays, errors, and repeated data entry.

Automation validates timesheets against retainer contracts, flags overages and unused hours, and generates invoices automatically. Invoices are sent the same day billing closes, reducing manual work and catching discrepancies before they reach clients.

Key features
Validate timesheets against retainer caps and contract terms automatically
Flag overages, unused hours, and billing adjustments in real time
Generate and send invoices directly from validated timesheet data
Sync invoice records to accounting software and CRM without manual entry
Catch data discrepancies before invoices are sent to clients

How The Automation Works

The full workflow, from trigger to completion.

1. Billing Date Arrivestrigger

The automation runs on the first business day of the month or on the agreed retainer billing date. It pulls the list of active retainer clients and their contract terms.

2. Fetch Timesheet Data

The automation connects and extracts all billable hours logged in the previous month, grouped by client and project.

3. Validate Hours Against Retainer Terms

The automation compares logged hours to each client's retainer cap, contract terms, and any special billing rules. It flags overages, unused hours, and applies adjustments.

4. Hours Valid and Within Terms?

If hours match the retainer agreement, the flow continues to invoice generation. If there are discrepancies or overages, a manual review step is triggered.

5. Create Invoice

The automation generates a new invoice with the correct client, line items, hours, rates, and any adjustments. It sets the invoice date to the billing date.

6. Send Invoice via Email

The automation sends the invoice to the client contact email address and logs the send date and time.

7. Notify Team

A summary message is posted confirming that invoices have been sent, showing client names, amounts, and any flagged items for follow-up.

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Frequently asked questions

Everything you need to know before mapping this process.

This template is a starting point based on how other businesses handle this type of work. When you map your process, you describe exactly how your team does it and the automation is built around your workflow, not a generic template.

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Estimated Time Saving
55hrs/month
Process pain:8.2/10
Mapped by:7 Companies

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