Press enter or space to select a node.You can then use the arrow keys to move the node around. Press delete to remove it and escape to cancel.
Press enter or space to select an edge. You can then press delete to remove it or escape to cancel.
About This Automation
Route optimization and dispatch is the manual process of collecting orders, planning delivery routes, assigning drivers, and tracking progress throughout the day. Manual planning is slow, error-prone, and leaves the coordinator constantly re-planning when orders change or drivers become unavailable.
Automation calculates optimal routes in seconds, assigns drivers automatically, notifies them instantly, and tracks deliveries in real time. The coordinator handles only exceptions, freeing hours each week for higher-value work.
Key features:
Collect orders automatically from your order system and validate delivery addresses in seconds
Calculate optimal routes using distance and time algorithms, accounting for vehicle capacity and time windows
Assign routes to drivers based on availability, skill, and current workload without manual intervention
Notify drivers instantly with their full route sequence and special instructions via messaging
Detect last-minute order changes and re-optimize affected routes automatically
Track driver location and delivery status in real time, alerting the coordinator to delays or issues
Hidden Overhead™Context switching between order review, map checking, spreadsheet updates, and.
7.1/ 10
How The Automation Works
The full workflow, from trigger to completion.
Press enter or space to select a node.You can then use the arrow keys to move the node around. Press delete to remove it and escape to cancel.
Press enter or space to select an edge. You can then press delete to remove it or escape to cancel.
1. New orders ready for dispatchtrigger
Trigger fires when one or more orders are marked ready for dispatch in the order system or spreadsheet.
2. Validate and enrich addresses
Automation checks address completeness and geocodes each delivery location. Invalid addresses are flagged for manual review.
3. Optimise routes and assign drivers
The automation receives order list, driver availability, vehicle capacity, and time windows. It calculates optimal routes and assigns each to the best available driver.
4. Send route to driver
Optimised route with stop sequence, addresses, and delivery instructions is sent to the assigned driver message or notification.
5. Update order status in system
Each order is marked as dispatched in the order system or spreadsheet, with driver name and estimated delivery time recorded.
6. Monitor delivery progress
Automation polls driver location and delivery status throughout the day, updating the order system in real time.
7. Confirm completion and log results
When driver confirms delivery, automation marks order complete, logs actual time and distance, and stores data for future route optimisation.
Everything you need to know before mapping this process.
The system automatically detects the unavailability, re-optimizes affected routes, and reassigns them to another available driver with a new notification sent instantly.
HubSpot
Slack
Google Sheets
Twilio
Xero