Route Optimisation & Dispatch

Cut wasted drive time and late deliveries by letting automation plan and push optimised routes to drivers every morning.

69 hrs
Time saved/month
10
Companies have mapped
Map This Automation

About This Automation

Route optimization and dispatch is the manual process of collecting orders, planning delivery routes, assigning drivers, and tracking progress throughout the day. Manual planning is slow, error-prone, and leaves the coordinator constantly re-planning when orders change or drivers become unavailable.

Automation calculates optimal routes in seconds, assigns drivers automatically, notifies them instantly, and tracks deliveries in real time. The coordinator handles only exceptions, freeing hours each week for higher-value work.

Key features
Collect orders automatically from your order system and validate delivery addresses in seconds
Calculate optimal routes using distance and time algorithms, accounting for vehicle capacity and time windows
Assign routes to drivers based on availability, skill, and current workload without manual intervention
Notify drivers instantly with their full route sequence and special instructions via messaging
Detect last-minute order changes and re-optimize affected routes automatically
Track driver location and delivery status in real time, alerting the coordinator to delays or issues

How The Automation Works

The full workflow, from trigger to completion.

1. New orders ready for dispatchtrigger

Trigger fires when one or more orders are marked ready for dispatch in the order system or spreadsheet.

2. Validate and enrich addresses

Automation checks address completeness and geocodes each delivery location. Invalid addresses are flagged for manual review.

3. Optimise routes and assign drivers

The automation receives order list, driver availability, vehicle capacity, and time windows. It calculates optimal routes and assigns each to the best available driver.

4. Send route to driver

Optimised route with stop sequence, addresses, and delivery instructions is sent to the assigned driver message or notification.

5. Update order status in system

Each order is marked as dispatched in the order system or spreadsheet, with driver name and estimated delivery time recorded.

6. Monitor delivery progress

Automation polls driver location and delivery status throughout the day, updating the order system in real time.

7. Confirm completion and log results

When driver confirms delivery, automation marks order complete, logs actual time and distance, and stores data for future route optimisation.

4 reasons to map this process

1

It's completely free

No credit card, no commitment. Map your process and walk away with a full build plan.

2

You get a complete build plan

A visual process map, automation spec, delivery timelines, and everything needed to build it, customized to your workflow and tools.

3

You see your real numbers

Custom pricing, ROI projection, and payback timeline based on your actual process, not industry averages.

4

There's no obligation to build

Your build plan stays in your workspace with no expiry. Move forward whenever the timing is right.

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Frequently asked questions

Everything you need to know before mapping this process.

This template is a starting point based on how other businesses handle this type of work. When you map your process, you describe exactly how your team does it and the automation is built around your workflow, not a generic template.

View more FAQs
Estimated Time Saving
69hrs/month
Process pain:8.2/10
Mapped by:10 Companies

Map this to your business to get your exact numbers.

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