Order intake and route assignment is the process of receiving customer orders, validating inventory, and assigning them to drivers for delivery.
Automation captures orders directly from email and web forms, validates stock in real time, and assigns orders to drivers based on geography and capacity. The result is faster order confirmation, fewer inventory conflicts, and optimized delivery routes that reduce fuel and labor costs.
The full workflow, from trigger to completion.
New order arrives via email, web form, or API integration. The automation is triggered immediately.
The automation extracts customer details, items, and delivery address from the order source and validates format and completeness.
The automation queries to confirm all items are in stock and reserves them.
The automation clusters orders by geography and driver capacity, then assigns each to the best available driver based on current location and schedule.
Driver receives an automated message with their full route, stop sequence, customer details, and any special instructions.
Customer receives an automated SMS or email confirming their delivery date, time window, and driver contact.
Order is created as a deal with status, assigned driver, route, and delivery date for visibility and reporting.
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