Dispatch & Shipping

Cut the paperwork out of dispatch so orders leave faster and customers always know where their goods are.

280 hrs
All data is based on anonymized FullSpec mapping sessions and proprietary industry research. Learn more
Manual time identified
4
All data is based on anonymized FullSpec mapping sessions and proprietary industry research. Learn more
Companies have mapped
Map This Automation

About This Automation

Dispatch and shipping covers everything between a confirmed order and a labeled package leaving the dock, including stock checks, picking, rate comparison, and customer notification.

An automated version checks stock the moment an order is confirmed, builds the pick list, and compares carrier rates as soon as a package is weighed. It then updates order status, invoice records, and the customer notification without anyone re-entering the same details across systems.

Key features:
Verify stock availability automatically before a pick list is created
Build and route the pick list without manual data entry
Compare carrier rates the instant weight and dimensions are logged
Generate the shipping label and confirm carrier selection automatically
Update order status and invoice records in one connected action
Send tracking details to the customer without a separate written email

Top friction points when done manually

The issues teams report most often with this process

#Friction pointCompanies Report This
1
Stock checked too late
Shortages are often discovered mid-pick instead of before the pick list is created.
80%
2
Manual rate comparison
Comparing carrier options by hand slows down every single shipment.
67%
3
Duplicate data entry
Order and invoice details get typed into multiple systems for the same shipment.
53%
4
Inconsistent pick lists
Hand-typed pick lists vary in format and occasionally miss line items.
40%
5
Delayed customer notice
Tracking emails go out after other tasks pull the coordinator away.
26%
DisclaimerAll data is based on anonymized FullSpec mapping sessions and proprietary industry research. Learn more

Automation readiness

How well-suited this process is for automation

Process Pain Score™Stock issues surface late and rate comparisons slow every shipment.
8.9/ 10
AI Fit Rating™Structured order and shipping data makes this easy to automate reliably.
8.6/ 10
Automation Lift Index™Automation cuts dispatch time and removes repeated manual entry.
8.2/ 10
Hidden Overhead™Switching between spreadsheets, shipping tools, and email adds delay.
6.3/ 10

How The Automation Works

The full workflow, from trigger to completion.

1. Order Ready to Shiptrigger

When an order status changes to Ready to Ship, the automation pulls order details immediately.

2. Inventory Check Verifies Stock

Checks live stock counts against the order line items and flags any shortfall before picking begins.

3. Escalate Stock Shortage

If stock is insufficient, a alert goes to the purchasing team so the shortage is resolved before dispatch continues.

4. Generate Pick List

Creates a pick list automatically and pushes it to the warehouse floor for picking.

5. Shipping Rate Selects Carrier

Compares live carrier rates and selects the cheapest option that still meets the delivery deadline.

6. Generate Shipping Label

Creates and queues the shipping label for printing directly.

7. Update Order and Invoice

Marks the order shipped and updates the invoice status.

8. Send Shipment Notification

Emails the customer their tracking number and delivery estimate.

Most popular tool stack used

— the complete tool combinations companies use
DisclaimerAll data is based on anonymized FullSpec mapping sessions and proprietary industry research. Learn more

What you get when you map this process

Everything you need to understand, plan, and build your automation.

ROI and business case

What this process costs today and what changes once it's automated.

Launch schedule

What gets built, in what order, and what success looks like once it's live.

Process runbook

How the automation runs day to day, including exceptions and human decision points.

Developer handover pack

Full build spec, logic, and configuration — ready to hand off without a briefing call.

Integration and connections guide

Every tool connection, credential, and data mapping the build needs.

Test and QA plan

Every scenario checked and signed off before the automation goes live.

Recommended for you

Other high-impact processes teams commonly map alongside this one.

Frequently asked questions

Everything you need to know before mapping this process.

It covers stock verification, pick list creation, carrier rate comparison, labeling, and customer notification as one connected flow.

View more FAQs
280 hrs
Time identified
Process pain:8.9/10
Mapped by:4 Companies

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