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About This Automation
Lab results arrive through multiple channels and require manual data entry, patient notification, and appointment scheduling. This fragmented workflow delays care and consumes significant staff time.
Automation captures results from email and fax, enters data into patient records, and schedules follow-up appointments without manual intervention. Clinicians review only abnormal results, and patients receive same-day notifications.
Key features:
Extract lab result data automatically from email and fax messages
Match results to patient records and populate test values without manual typing
Identify abnormal results and flag them for clinician review
Send patient notifications by email or SMS on the same day results arrive
Book follow-up appointments based on result severity and clinic availability
Log all activities in the patient record for continuity of care
Everything you need to know before mapping this process.
Unmatched results are flagged for manual review so staff can verify the patient identity before the result is logged. This prevents data from being entered into the wrong record.
HubSpot
Gmail
Google Sheets
Twilio
Slack