Risk Profile Questionnaire Administration

Q: Will the advisor still review the risk score?

Yes, the advisor can review the calculated score before it is finalized in the client record.

Q: What happens if a client does not respond to the questionnaire?

The automation sends scheduled reminders on your behalf so no one has to track and chase responses manually.

Q: Can this work with our existing client records and email system?

Yes, it connects to the CRM and email tools your team already uses without requiring a switch.

Q: What does the coordinator receive at the end of each cycle?

The coordinator and advisor get a notification with the completed questionnaire and calculated score already filed.

Issuing, collecting, and filing risk tolerance questionnaires with the file.

90 hrs

Manual time identified

Companies have mapped

Map This Automation

About This Automation

Risk profile questionnaires help financial planning firms document client risk tolerance for new accounts and annual reviews. Handling this manually involves scattered tracking, repeated follow-up, and hand calculated scoring that consumes significant staff time.

An automated version detects when a questionnaire is due, sends it, and tracks responses without manual spreadsheets. It also calculates the risk score and files the result to the client record automatically.

Key features:

Detects new clients and upcoming annual review dates automatically

Selects the correct questionnaire version based on account type and jurisdiction

Sends the questionnaire and tracks completion status without manual spreadsheets

Sends reminders to non responders on a set schedule

Calculates the risk score automatically against the firm's scoring matrix

Files the completed questionnaire and score to the client record and notifies the advisor

Data insights How it works Apps used What you get FAQ

Top friction points when done manually

The issues teams report most often with this process

#	Friction point	Companies Report This
1	Manual follow up chasing Coordinators repeatedly email or call clients who have not responded.	80%
2	Spreadsheet tracking errors Send dates and response status get logged and checked in a separate spreadsheet by hand.	67%
3	Inconsistent questionnaire versions Advisors sometimes select the wrong version for a client's account type or jurisdiction.	53%
4	Manual risk score calculation Scoring completed forms against the matrix by hand is slow and prone to error.	40%
5	Delayed advisor notification Advisors sometimes wait for a message from the coordinator before the score is usable.	26%

Disclaimer

Automation readiness

How well-suited this process is for automation

Process Pain Score™

9.1/ 10

AI Fit Rating™

8.7/ 10

Automation Lift Index™

8.3/ 10

Hidden Overhead™

6.5/ 10

How The Automation Works

The full workflow, from trigger to completion.

1. New Client Or Review Triggertrigger

The workflow watches for new client records and upcoming annual review dates and starts the questionnaire process automatically.

2. Send Questionnaire

The correct risk questionnaire template is populated with client details and sent for e-signature.

3. Send Reminder

If the questionnaire is not completed within 5 days, an automatic reminder email goes out and repeats every 3 days until signed.

4. Risk Scoring Calculates Result

Once confirms completion, the automation reads the client's answers and calculates the risk score against the firm's scoring matrix.

5. Log Score

The score, completion date, and signed document are attached to the client's record automatically.

6. Notify Advisor

The assigned advisor receives a message with the client's risk score and a link to the signed questionnaire.

Most popular tool stack used

— the complete tool combinations companies use

55% of companies

28% of companies

15% of companies

Disclaimer

What you get when you map this process

Everything you need to understand, plan, and build your automation.

ROI and business case

What this process costs today and what changes once it's automated.

Launch schedule

What gets built, in what order, and what success looks like once it's live.

Process runbook

How the automation runs day to day, including exceptions and human decision points.

Developer handover pack

Full build spec, logic, and configuration — ready to hand off without a briefing call.

Integration and connections guide

Every tool connection, credential, and data mapping the build needs.

Test and QA plan

1.9k hrsIdentified

24Mapped

View

Frequently asked questions

Everything you need to know before mapping this process.

How does the automation know when a client needs a risk questionnaire?

It watches client records for new accounts and upcoming annual review dates, then starts the questionnaire process automatically.

Will the advisor still review the risk score?

What happens if a client does not respond to the questionnaire?

Can this work with our existing client records and email system?

What does the coordinator receive at the end of each cycle?

View more FAQs

Process pain:9.1/10

Mapped by:6 Companies

Map this to your business to get your exact numbers.

Map This Automation

No credit card required. It's free.

Page updated 10 August 2026