Automate the manual work in Attentive

FullSpec maps how Attentive fits into your day-to-day, finds the repetitive work worth automating, and gives you a clear plan to connect it with the rest of your tools.

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Attentive by the numbers

Insights from real process mapping sessions that involve Attentive.

No processes mapped yet using Attentive. Map a process that uses Attentive to see automation data here.

Map a Attentive automation

Top 5 Attentive friction points when done manually

Syncing Attentive contacts to email lists

You manually export Attentive subscriber segments and re-upload them to your email platform because the two systems don't talk to each other automatically.

78% report this

Updating customer data across Attentive

When a customer updates their phone number or preferences in your store, you have to manually find and edit their record in Attentive instead of it syncing from your point of sale.

71% report this

Tracking Attentive campaign performance manually

You copy SMS click rates and conversion numbers out of Attentive into spreadsheets each week because the reporting doesn't connect to your sales data.

62% report this

Reconciling Attentive opt-ins with compliance

You manually verify that customers who opted in through Attentive actually gave consent according to your records, creating duplicate work during audits.

51% report this

Matching Attentive replies to orders

When customers text responses through Attentive, you have to manually search your order system to find which purchase they are asking about instead of seeing that context in Attentive.

28% report this

Data points based on anonymized data from FullSpec mapping sessions

What you can automate in Attentive

Browse popular Attentive automations FullSpec can map for you. Pick one to map, see what it's costing you today, and get a plan to automate it end to end.