Statement of Advice & Suitability Prep

Q: Will the automation work with our existing CRM and portfolio system?

Yes, the automation integrates with mainstream CRM and spreadsheet tools. During setup, we connect your specific systems so data flows automatically without manual entry.

Q: Do we need to reformat our SOA templates?

Your existing templates can be adapted for automation, or we can help you create a new compliant template that works with the system. Either way, the advisor retains the ability to customize the final document.

Q: What happens to our existing SOA records and compliance files?

Existing records remain unchanged. The automation creates new SOAs going forward and logs them in your compliance system automatically, building on your current audit trail.

Q: Can advisors still make changes to the generated SOA before sending it to the client?

Absolutely. The advisor reviews the draft SOA, makes any necessary edits, and approves it before it is sent to the client.

Automating SOA and suitability prep frees advisors to spend time advising, not assembling documents.

120 hrs

Manual time identified

Companies have mapped

Map This Automation

About This Automation

Preparing a Statement of Advice and suitability documentation is time-intensive and error-prone when done manually. Advisors spend nearly per SOA retrieving data from multiple systems, validating suitability criteria, and drafting compliance-ready documents.

Automation pulls client data, investment holdings, and suitability findings into a pre-formatted SOA template, validates the recommendation against regulatory requirements, and generates a compliance-ready PDF. Advisors review and approve the output in minutes instead of hours.

Key features:

Pull client data, risk profile, and investment history automatically from your CRM and portfolio systems

Validate suitability criteria against client circumstances and flag any conflicts for advisor review

Generate a draft SOA document with all required sections, compliance clauses, and supporting disclosures

Compile and organize supporting documentation such as fee schedules and risk disclosures

Create a suitability sign-off record and log the SOA delivery in your compliance file

Data insights How it works Apps used What you get FAQ

Top friction points when done manually

The issues teams report most often with this process

#	Friction point	Companies Report This
1	Manual data cross-referencing Advisors spend 15+ minutes pulling investment holdings from multiple systems and manually reconciling cost basis and performance data.	80%
2	Suitability validation gaps Manual compliance checks miss 8% of suitability conflicts, creating regulatory risk and requiring rework.	67%
3	Document assembly and formatting Advisors spend 45 minutes typing client data and investment rationale into templates and manually applying compliance clauses.	53%
4	Proofing and error correction Manual review for spelling, grammar, and data accuracy adds 15 minutes per SOA and still misses errors.	40%
5	Compliance record maintenance Advisors manually log SOA delivery dates and client acknowledgments in multiple systems, creating audit trail gaps.	26%

Disclaimer

Automation readiness

How well-suited this process is for automation

Process Pain Score™

9.4/ 10

AI Fit Rating™

8.6/ 10

Automation Lift Index™

8.2/ 10

Hidden Overhead™

7.1/ 10

How The Automation Works

The full workflow, from trigger to completion.

1. Client Consultation Completetrigger

Workflow is triggered when a client record is marked 'Consultation Complete' and the suitability questionnaire is submitted.

2. Fetch Client & Portfolio Data

The automation platform retrieves client contact, investment goals, risk profile, and current holdings and the portfolio system via API.

3. Validate Suitability Criteria

The automation analyzes the client's risk profile, time horizon, and investment preferences against the proposed strategy to confirm suitability and flag any mismatches.

4. Generate SOA Document

The automation platform populates the SOA template with client data, investment rationale, fees, and suitability findings, producing a draft PDF ready for advisor review.

5. Create Suitability Sign-Off

A suitability checklist is auto-generated and linked to the client record, documenting the compliance rationale and ready for advisor sign-off.

6. Send SOA to Client

The completed SOA PDF is sent to the client with a personalized cover message and instructions for review and acknowledgment.

7. Log Delivery in CRM

The SOA delivery date, document version, and compliance status are recorded, creating an audit trail and triggering any follow-up workflows.

Most popular tool stack used

— the complete tool combinations companies use

52% of companies

28% of companies

15% of companies

Disclaimer

What you get when you map this process

Everything you need to understand, plan, and build your automation.

ROI and business case

What this process costs today and what changes once it's automated.

Launch schedule

What gets built, in what order, and what success looks like once it's live.

Process runbook

How the automation runs day to day, including exceptions and human decision points.

Developer handover pack

Full build spec, logic, and configuration — ready to hand off without a briefing call.

Integration and connections guide

Every tool connection, credential, and data mapping the build needs.

Test and QA plan

1.9k hrsIdentified

24Mapped

View

Frequently asked questions

Everything you need to know before mapping this process.

What happens if the automation flags a suitability conflict?

The system highlights the conflict and routes the SOA to the advisor for manual review and resolution before the document is sent to the client. The advisor retains full control over the final recommendation.

Will the automation work with our existing CRM and portfolio system?

Do we need to reformat our SOA templates?

What happens to our existing SOA records and compliance files?

Can advisors still make changes to the generated SOA before sending it to the client?

View more FAQs

Process pain:9.4/10

Mapped by:4 Companies

Map this to your business to get your exact numbers.

Map This Automation

No credit card required. It's free.

Page updated 10 August 2026