Work-Order & Job Management

Keep every tyre job moving from booking to invoice without staff chasing paperwork or losing track of vehicle status.

195 hrs
Time saved/month
7
Companies have mapped
Map This Automation

About This Automation

Work-order and job management in tyre shops involves receiving customer requests, creating job cards, checking technician availability, assigning work, and confirming appointments.

Automation captures incoming requests from email and forms, instantly creates structured job records, matches available technicians to time slots, and sends confirmations to customers and staff. The result is faster job assignment, fewer scheduling errors, and reduced manager overhead.

Key features
Capture work orders from email, phone transcripts, and web forms into a single intake system
Automatically create and populate job cards with customer and vehicle details
Match technician availability in real time and assign jobs to the best available slot
Send instant confirmations to customers and technicians via email and messaging
Track job status updates and automatically notify customers when work is complete
Handle rescheduling and cancellations with automatic calendar and spreadsheet updates

How The Automation Works

The full workflow, from trigger to completion.

1. Work Order Submittedtrigger

Customer submits a work order via online form, email, or phone. The form captures customer name, phone, vehicle details, service type, and preferred date.

2. Create Job Record

Automation creates a new job record with all customer and vehicle details, assigned a unique job ID, and marked as pending.

3. Check Technician Availability

Automation queries to find the first available technician slot matching the customer's preferred date and service type.

4. Assign Technician

Automation assigns the available technician to the job and updates the job record with the technician name and scheduled time.

5. Add to Calendar

Automation creates a calendar event for the technician with the job details, customer contact, and vehicle info.

6. Notify Technician

Automation sends a message to the assigned technician with the job summary, customer phone, and appointment time.

7. Confirm with Customer

Automation sends an email to the customer confirming the appointment date, time, technician name, and a link to reschedule if needed.

4 reasons to map this process

1

It's completely free

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2

You get a complete build plan

A visual process map, automation spec, delivery timelines, and everything needed to build it, customized to your workflow and tools.

3

You see your real numbers

Custom pricing, ROI projection, and payback timeline based on your actual process, not industry averages.

4

There's no obligation to build

Your build plan stays in your workspace with no expiry. Move forward whenever the timing is right.

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Frequently asked questions

Everything you need to know before mapping this process.

This template is a starting point based on how other businesses handle this type of work. When you map your process, you describe exactly how your team does it and the automation is built around your workflow, not a generic template.

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Estimated Time Saving
195hrs/month
Process pain:8.2/10
Mapped by:7 Companies

Map this to your business to get your exact numbers.

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