Collecting reviews and user-generated content after a purchase requires identifying delivered orders, drafting outreach, and repeatedly checking for replies. This manual monitoring delays follow-up on usage rights, publishing, and social sharing, letting good content go stale before it gets used.
An automated version detects eligible orders, sends personalized requests, and watches for replies as they arrive. Approved reviews and media move to publication, social scheduling, and contributor rewards without waiting on manual review.
The full workflow, from trigger to completion.
Flags the order as delivered and starts a countdown to the review request window.
Review Request Automation pulls order details and sends a personalized request.
The connected inbox is watched for review replies, star ratings, and photo or video attachments.
UGC Collection & Moderation checks sentiment, brand fit, and whether usage rights were granted.
Approved reviews go live and approved photos or videos are archived.
Borderline submissions are routed to the marketing coordinator by email for a manual approve or reject call.
Social & Rewards posts standout UGC and sends a thank-you coupon.
No credit card, no commitment. Map your process and walk away with a full build plan.
A visual process map, automation spec, delivery timelines, and everything needed to build it, customized to your workflow and tools.
Custom pricing, ROI projection, and payback timeline based on your actual process, not industry averages.
Your build plan stays in your workspace with no expiry. Move forward whenever the timing is right.
Other high-impact processes teams commonly map alongside this one.
Everything you need to know before mapping this process.
Map this to your business to get your exact numbers.
Map This AutomationNo credit card required — it's free.