Member Acquisition & Follow-Up

Keeps every prospective member moving through your pipeline so no enquiry goes cold and no follow-up gets missed.

32 hrs
Time saved/month
8
Companies have mapped
Map This Automation

About This Automation

Bringing on a new member involves checking eligibility, entering records, scheduling a call, sending an application, and chasing signatures across several disconnected tools. Doing this by hand for every inquiry creates delays, dropped follow-ups, and inconsistent member experiences.

The automated version qualifies and records each lead instantly, sends welcome materials, and tracks applications until signed. Membership records activate automatically once payment clears, shortening the time between inquiry and active membership.

Key features
Checks each new inquiry against eligibility rules and tags qualified leads automatically
Creates and updates member records without manual data entry
Sends welcome materials and books a follow-up call as soon as a lead qualifies
Dispatches enrollment applications for signature immediately after the call
Follows up automatically on unsigned applications until they are completed
Activates membership and sends confirmation once payment is verified

How The Automation Works

The full workflow, from trigger to completion.

1. Inquiry Form Submittedtrigger

A new membership inquiry is submitted through the website form, starting the workflow instantly.

2. Lead Qualification & CRM Assesses Lead

The automation checks the inquiry against eligibility rules and tags it by membership tier.

3. Create Lead

A qualified lead record is created automatically in the CRM with tier and source tags.

4. Follow-Up & Application Engages Lead

The automation sends the welcome packet, books a follow-up call slot, and dispatches the application form for e-signature.

5. Conduct Follow-Up Call

The coordinator holds the live call to confirm fit and answer questions before enrollment.

6. Send Reminder

If the application is unsigned after 5 days, an automatic reminder email goes out without staff involvement.

7. Record Payment

Payment received against the signed application is matched and recorded automatically.

8. Membership Activation Confirms & Notifies

The automation marks the member active and sends the confirmation email.

4 reasons to map this process

1

It's completely free

No credit card, no commitment. Map your process and walk away with a full build plan.

2

You get a complete build plan

A visual process map, automation spec, delivery timelines, and everything needed to build it, customized to your workflow and tools.

3

You see your real numbers

Custom pricing, ROI projection, and payback timeline based on your actual process, not industry averages.

4

There's no obligation to build

Your build plan stays in your workspace with no expiry. Move forward whenever the timing is right.

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Frequently asked questions

Everything you need to know before mapping this process.

This template is a starting point based on how other businesses handle this type of work. When you map your process, you describe exactly how your team does it and the automation is built around your workflow, not a generic template.

View more FAQs
Estimated Time Saving
32hrs/month
Process pain:7.8/10
Mapped by:8 Companies

Map this to your business to get your exact numbers.

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