Matter intake, conflict checks, and KYC verification are critical but time-consuming tasks that require manual searching across multiple databases and systems. Errors or missed conflicts expose the firm to ethical violations and regulatory risk.
Automation extracts client data from intake forms, searches internal conflict records and external compliance lists simultaneously, and flags issues for attorney review. This reduces intake time from to per matter while ensuring no conflicts or compliance red flags are missed.
The full workflow, from trigger to completion.
New client inquiry arrives via email, web form, or phone. The automation is triggered and captures the client contact details.
The automation reads the intake form, extracts client name, entity type, contact details, matter type, and opposing parties. It validates email and phone formats.
The automation queries the firm's matter database and client list for any prior relationships with the client, opposing parties, or related entities.
The automation cross-references the client name against OFAC, PEP lists, and regulatory databases to identify compliance red flags.
A new matter record is created with all extracted client data, conflict results, and KYC status.
A notification is sent to the assigned partner with a summary of conflict and KYC findings, flagging any issues for manual review.
Once the partner approves, the engagement letter and onboarding documents are automatically sent to the client.
A confirmation message is posted to the intake channel, marking the matter as onboarded and ready for work.
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