Statement of Advice & Suitability Prep

Q: Does the automation write the suitability assessment narrative for the advisor?

No. Automation compiles the evidence and populates the template, but the advisor writes the custom suitability narrative that explains how the recommendation aligns with the client's goals and circumstances.

Q: Will this work with our existing CRM and document tools?

Yes. Automation integrates with mainstream CRM platforms, spreadsheet tools, and signature services.

Q: How does the automation handle formatting and compliance requirements?

Automation applies consistent formatting, branding, and compliance checks as it assembles the document, so the advisor receives a polished draft ready for review instead of a raw template.

Q: What happens after the client signs the SOA?

Automation can send the signed document to your file storage system and notify the advisor that the signature is complete, eliminating manual tracking and filing.

Cut the document assembly grind so advisers spend more time advising and less time copying data between systems.

1.7k hrs

Manual time identified

Companies have mapped

Map This Automation

About This Automation

Preparing a statement of advice requires advisors to manually gather client data, investment details, and suitability evidence from multiple sources, then copy everything into a template document. This fragmented workflow is time-consuming, error-prone, and delays client delivery.

Automation assembles the complete SOA by extracting client information from the CRM, pulling investment recommendations, and compiling suitability evidence into a formatted document ready for review. Advisors focus on the narrative and compliance sign-off instead of data entry.

Key features:

Extract client data and investment profile from your CRM automatically

Compile suitability evidence from fact-find responses and client notes

Populate SOA template with consistent formatting and compliance checks

Flag missing documentation before the advisor sends the draft

Generate same-day delivery without manual rework cycles

Data insights How it works Apps used What you get FAQ

Top friction points when done manually

The issues teams report most often with this process

#	Friction point	Companies Report This
1	Data scattered across multiple sources Client information, investment details, and suitability evidence are stored in different systems and require manual cross-referencing.	80%
2	Manual template population Advisors copy and paste data into document templates, introducing formatting inconsistencies and transcription errors.	67%
3	Suitability evidence gaps Missing or incomplete documentation is discovered during review, requiring rework and delaying client delivery.	53%
4	Compliance verification delays Manual review of formatting, completeness, and regulatory requirements adds time and creates bottlenecks.	40%
5	Signature tracking overhead Manual follow-up reminders and document filing consume time that could be redirected to client relationships.	26%

Disclaimer

Automation readiness

How well-suited this process is for automation

Process Pain Score™

8.3/ 10

AI Fit Rating™

8.6/ 10

Automation Lift Index™

8.4/ 10

Hidden Overhead™

7.1/ 10

How The Automation Works

The full workflow, from trigger to completion.

1. Fact-Find Marked Completetrigger

Workflow triggers when an advisor marks a client fact-find as complete. Client ID and fact-find data are passed to the automation.

2. Fetch Client & Portfolio Data

Automation pulls client contact details, investment profile, risk tolerance, and portfolio recommendation and. All data is retrieved in one batch.

3. The automation Extracts Suitability Evidence

The automation reviews fact-find responses, meeting notes, and client profile to identify and summarize suitability evidence. It flags any gaps in documentation.

4. Suitability Evidence Complete?

If evidence is sufficient, proceed to document generation. If gaps are found, route to advisor for manual input.

5. Generate SOA Document

Automation populates the SOA template with client data, recommendations, and suitability reasoning. Formatting and branding are applied automatically.

6. Send SOA

Automation sends the completed SOA to the client for e-signature. A unique signing link is generated and tracked.

7. Notify Advisor

Automation sends a notification to the advisor confirming the SOA has been sent and providing a link to track signature status.

Most popular tool stack used

— the complete tool combinations companies use

58% of companies

28% of companies

13% of companies

Disclaimer

What you get when you map this process

Everything you need to understand, plan, and build your automation.

ROI and business case

What this process costs today and what changes once it's automated.

Launch schedule

What gets built, in what order, and what success looks like once it's live.

Process runbook

How the automation runs day to day, including exceptions and human decision points.

Developer handover pack

Full build spec, logic, and configuration — ready to hand off without a briefing call.

Integration and connections guide

Every tool connection, credential, and data mapping the build needs.

Test and QA plan

1.9k hrsIdentified

24Mapped

View

Frequently asked questions

Everything you need to know before mapping this process.

What happens to suitability evidence that is incomplete or missing?

Automation flags gaps in documentation before the advisor sends the SOA to the client, so the advisor can add missing information upfront instead of discovering it during review.

Does the automation write the suitability assessment narrative for the advisor?

Will this work with our existing CRM and document tools?

How does the automation handle formatting and compliance requirements?

What happens after the client signs the SOA?

View more FAQs

Process pain:8.3/10

Mapped by:19 Companies

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Page updated 10 August 2026