Client Onboarding & Process Setup

New clients get onboarded into your systems and assigned workflows from day one, without manual data entry or chasing paperwork.

33 hrs
Time saved/month
6
Companies have mapped
Map This Automation

About This Automation

Bringing on a new client involves creating records, collecting signed agreements, gathering system access, and mapping how the client's existing process works before a first SOP can be drafted.

An automated onboarding workflow creates the client record, workspace, and folder structure the moment a contract is signed, then sends and chases the intake questionnaire automatically. The result is a faster, more consistent path from signed contract to a working first-draft SOP.

Key features
Creates the client record and workspace automatically once a contract is signed
Sends the intake questionnaire and follows up until it is completed
Drafts a first-pass process map and SOP from the client's intake answers
Builds the standard folder structure and access log without manual setup
Notifies the internal team automatically when a client is ready to go live
Keeps contract, workspace, and questionnaire status visible in one place

How The Automation Works

The full workflow, from trigger to completion.

1. Contract Signed Triggers Workflowtrigger

Completion status change starts the onboarding automation immediately.

2. Client Setup Creates Records

The automation creates the record, project, and folder in one pass.

3. Onboarding Form Sent Automatically

A intake link is sent to the client asking about their current process and access needs.

4. Reminder Sent If Form Incomplete

If the form is not submitted within 48 hours, a reminder goes out and the coordinator is flagged.

5. SOP Drafting Builds Process Map

The automation turns the intake answers into a first-draft SOP and runbook for the delivery team.

6. Draft SOP Saved To Client Folder

The draft SOP and access log are saved into the client's folder.

7. Team Notified Client Is Ready

A message tells the account team the client is set up and ready for the kickoff call.

4 reasons to map this process

1

It's completely free

No credit card, no commitment. Map your process and walk away with a full build plan.

2

You get a complete build plan

A visual process map, automation spec, delivery timelines, and everything needed to build it, customized to your workflow and tools.

3

You see your real numbers

Custom pricing, ROI projection, and payback timeline based on your actual process, not industry averages.

4

There's no obligation to build

Your build plan stays in your workspace with no expiry. Move forward whenever the timing is right.

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Frequently asked questions

Everything you need to know before mapping this process.

This template is a starting point based on how other businesses handle this type of work. When you map your process, you describe exactly how your team does it and the automation is built around your workflow, not a generic template.

View more FAQs
Estimated Time Saving
33hrs/month
Process pain:8.2/10
Mapped by:6 Companies

Map this to your business to get your exact numbers.

Map This Automation

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