Client Updates & Status

Keep every client informed on their job status without anyone manually writing chase emails or fielding inbound calls.

41 hrs
Time saved/month
8
Companies have mapped
Map This Automation

About This Automation

Manually pulling client data from accounting software, formatting reports, and composing personalized emails consumes significant staff time each week. Errors in data extraction or formatting delays delivery and frustrates clients.

Automation extracts invoice and project data directly from the accounting system, generates formatted reports with commentary, and composes personalized emails. Reports are sent on schedule with complete accuracy and an audit trail.

Key features
Extract invoice, payment, and project data automatically from accounting software
Generate formatted reports with cash flow commentary and project summaries
Compose personalized client emails with relevant account details
Send updates on schedule with timestamped delivery records
Maintain complete audit trail of all client communications

How The Automation Works

The full workflow, from trigger to completion.

1. Scheduled Reporting Date Reachedtrigger

The automation checks the client reporting schedule daily and triggers when a client is due for an update.

2. Fetch Invoice Data

The automation queries via API to retrieve unpaid invoices, recent payments, project hours, and outstanding balances for the client.

3. Generate Formatted Report

The automation synthesises the invoice data into a branded, readable report with summary commentary on cash flow and project status.

4. Draft Personalised Email

The automation writes a warm, personalised greeting and summary specific to the client's projects and recent activity.

5. Requires Manual Review?

A decision node checks whether the email or report contains sensitive information, custom commentary, or a high-value client that warrants human approval before send.

6. Notify for Manual Review

If review is required, a notification is sent with the draft email and report, and the process pauses for human approval.

7. Send Email

Once approved (or if no review is needed), the email with the formatted report is sent to the client contact address.

8. Log Send

The send date, recipient, and report summary are recorded, and the client's next update date is calculated and scheduled.

4 reasons to map this process

1

It's completely free

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2

You get a complete build plan

A visual process map, automation spec, delivery timelines, and everything needed to build it, customized to your workflow and tools.

3

You see your real numbers

Custom pricing, ROI projection, and payback timeline based on your actual process, not industry averages.

4

There's no obligation to build

Your build plan stays in your workspace with no expiry. Move forward whenever the timing is right.

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Frequently asked questions

Everything you need to know before mapping this process.

This template is a starting point based on how other businesses handle this type of work. When you map your process, you describe exactly how your team does it and the automation is built around your workflow, not a generic template.

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Estimated Time Saving
41hrs/month
Process pain:8.2/10
Mapped by:8 Companies

Map this to your business to get your exact numbers.

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