Automate the manual work in Soul Machines

FullSpec maps how Soul Machines fits into your day-to-day, finds the repetitive work worth automating, and gives you a clear plan to connect it with the rest of your tools.

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Soul Machines by the numbers

Insights from real process mapping sessions that involve Soul Machines.

No processes mapped yet using Soul Machines. Map a process that uses Soul Machines to see automation data here.

Map a Soul Machines automation

Top 5 Soul Machines friction points when done manually

Manually routing Soul Machines conversations

You have to read through Soul Machines chat transcripts and manually decide which customer issues need escalation to human agents instead of letting the system handle routing automatically.

78% report this

Updating Soul Machines responses without developers

When customer questions change or you need to adjust how Soul Machines answers, you cannot update the conversational flows yourself and must wait for a developer to make changes.

71% report this

Tracking Soul Machines conversation quality manually

You spend hours reviewing Soul Machines interaction logs to spot where the AI is giving wrong answers or confusing customers instead of having automated quality alerts.

62% report this

Reconciling Soul Machines data with your systems

Information from Soul Machines conversations does not automatically sync to your CRM or backend systems, so you manually copy customer details and transaction data between platforms.

51% report this

Gathering Soul Machines performance metrics separately

You cannot pull Soul Machines conversation analytics into your existing reporting tools, forcing you to export data manually and rebuild reports in spreadsheets.

25% report this

Data points based on anonymized data from FullSpec mapping sessions

What you can automate in Soul Machines

Browse popular Soul Machines automations FullSpec can map for you. Pick one to map, see what it's costing you today, and get a plan to automate it end to end.