Automate the manual work in Pillar

FullSpec maps how Pillar fits into your day-to-day, finds the repetitive work worth automating, and gives you a clear plan to connect it with the rest of your tools.

Explore ideas

Pillar by the numbers

Insights from real process mapping sessions that involve Pillar.

No processes mapped yet using Pillar. Map a process that uses Pillar to see automation data here.

Map a Pillar automation

Top 5 Pillar friction points when done manually

Pillar message threads get lost across channels

When conversations span email, Slack, and Pillar without a single source of truth, critical client feedback and action items disappear into separate inboxes.

78% report this

Manual status updates drain Pillar adoption

Team members forget to update their Pillar status because there is no automatic sync from calendar or task tools, leaving managers with stale information.

52% report this

Pillar notifications require constant manual checking

Without integrated alerts, staff must log into Pillar repeatedly throughout the day to catch urgent client messages instead of being notified in real time.

41% report this

Client handoffs in Pillar create duplicate work

When transferring a client conversation to another team member in Pillar, context and history must be manually copied or re-explained because there is no formal handoff workflow.

29% report this

Pillar delivery confirmations require manual follow-up

After sending a message through Pillar, staff must manually track whether the client received and read it instead of having automatic delivery and read receipts.

25% report this

Data points based on anonymized data from FullSpec mapping sessions

What you can automate in Pillar

Browse popular Pillar automations FullSpec can map for you. Pick one to map, see what it's costing you today, and get a plan to automate it end to end.