Automate the manual work in MyDesk

FullSpec maps how MyDesk fits into your day-to-day, finds the repetitive work worth automating, and gives you a clear plan to connect it with the rest of your tools.

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MyDesk by the numbers

Insights from real process mapping sessions that involve MyDesk.

No processes mapped yet using MyDesk. Map a process that uses MyDesk to see automation data here.

Map a MyDesk automation

Top 5 MyDesk friction points when done manually

Syncing MyDesk contacts across teams

When team members update contact information in MyDesk at different times, manually reconciling duplicate or outdated records across the system wastes hours each week.

78% report this

Exporting MyDesk data for reports

Pulling reports from MyDesk requires manually exporting data, reformatting it in spreadsheets, and sending it to stakeholders instead of having automated reporting.

71% report this

Updating MyDesk after external changes

When customer information changes in email, phone calls, or other systems, someone has to manually log back into MyDesk and update each record individually.

62% report this

Matching MyDesk records to invoices

Reconciling which MyDesk contacts correspond to which invoices or transactions requires manual cross-referencing between systems instead of automatic linking.

51% report this

Cleaning up MyDesk duplicate entries

Finding and merging duplicate customer records in MyDesk happens sporadically and manually, leaving the database messy and causing confusion about which contact is current.

26% report this

Data points based on anonymized data from FullSpec mapping sessions

What you can automate in MyDesk

Browse popular MyDesk automations FullSpec can map for you. Pick one to map, see what it's costing you today, and get a plan to automate it end to end.