Automate the manual work in CustomerHub

FullSpec maps how CustomerHub fits into your day-to-day, finds the repetitive work worth automating, and gives you a clear plan to connect it with the rest of your tools.

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CustomerHub by the numbers

Insights from real process mapping sessions that involve CustomerHub.

No processes mapped yet using CustomerHub. Map a process that uses CustomerHub to see automation data here.

Map a CustomerHub automation

Top 5 CustomerHub friction points when done manually

Manually syncing customer data across CustomerHub

You spend hours copying customer information from emails and forms into CustomerHub instead of having it populate automatically.

78% report this

Chasing down missing CustomerHub contact details

You constantly hunt through old messages and spreadsheets to fill in gaps in CustomerHub because initial entry was incomplete.

71% report this

Reconciling duplicate records in CustomerHub

You waste time identifying and merging duplicate customer profiles in CustomerHub that should have been caught during entry.

62% report this

Updating CustomerHub when customers change details

Every time a customer updates their phone number or address, you manually log into CustomerHub to make the change instead of them updating it themselves.

51% report this

Exporting CustomerHub data for reporting

You manually pull reports from CustomerHub and reformat them in spreadsheets because the built-in reports don't match what your team actually needs.

28% report this

Data points based on anonymized data from FullSpec mapping sessions

What you can automate in CustomerHub

Browse popular CustomerHub automations FullSpec can map for you. Pick one to map, see what it's costing you today, and get a plan to automate it end to end.