Lab result distribution requires staff to manually receive results, extract data, format reports for both patients and providers, and send them through multiple channels. This manual process is slow, error-prone, and creates bottlenecks that delay patient care.
Automation captures incoming results, extracts data automatically, generates both patient-friendly and clinical reports, and distributes them through the patient portal and email. Results reach patients and providers within hours instead of days, with a complete audit trail.
The full workflow, from trigger to completion.
A new lab result arrives via email or portal integration. The automation platform detects the incoming result and extracts patient ID, test type, and values.
The automation queries the practice database to confirm patient identity and retrieve contact details and provider information.
The automation creates a patient-friendly PDF report with plain-language interpretation and reference ranges, stored.
The automation creates a clinical PDF report with full lab notes and reference ranges, stored.
The automation sends the patient-friendly report via email and uploads it to the patient portal, with a delivery confirmation logged.
The automation sends the clinical report to the referring provider via email with a delivery confirmation logged.
The automation creates a timestamped record and the patient chart, including recipient, delivery method, and status.
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