Work-order and repair progress tracking follows a vehicle from intake through estimate approval, parts ordering, scheduling and final invoicing. Because each stage is logged and communicated by hand, updates often lag behind the real state of a repair.
An automated version keeps intake notes, estimates, parts orders and status updates synchronized across every stage of a repair. This produces real time visibility into progress and consistent customer communication without manual follow up.
The full workflow, from trigger to completion.
Job record is created automatically the moment vehicle intake details are entered.
The Intake & Estimate pulls damage notes and part costs to draft a repair estimate and logs it against the job record.
The estimate is emailed to the customer with a simple approve or decline link.
If the customer has not responded within the set window, the service advisor is prompted to call and confirm approval directly.
The Parts & Scheduling emails suppliers for approved parts and books the repair bay and technician slot.
The Status & Invoice keeps the repair status board current and sends the customer automatic progress emails.
Once the repair is marked complete, the final invoice is generated and sent to the customer.
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