Reviews and testimonials collection identifies students who finished a course, asks them for feedback, and confirms permission before publishing. Doing this by hand means manually tracking who has responded, chasing silence, and re-typing quotes across tools.
The automated version detects course completions, sends requests, and manages reminders on its own. Approved quotes move to the website and the team is notified the same day, so social proof appears faster and more consistently.
The full workflow, from trigger to completion.
Completion status change in the course platform starts the workflow automatically.
The automation platform sends a personalised review request email with a link to a short form.
The request and send date are recorded so nobody gets asked twice.
If no response arrives within 5 days, a single reminder email goes out automatically.
The automation reads the submitted response, scores its strength, and drafts a shortened quote for publishing.
The automation sends a permission confirmation request naming the drafted quote and asking for a yes or no.
On confirmation, the testimonial and name are pushed to the website reviews section automatically.
A message alerts the team that a new testimonial is live and ready for reuse in marketing.
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