Session Scheduling & Booking

Clients book, confirm, and prepare for sessions without a single back-and-forth email from you.

73 hrs
Time saved/month
11
Companies have mapped
Map This Automation

About This Automation

Session scheduling consumes significant coach time as requests arrive through multiple channels and availability checking requires manual calendar review. Delays in confirming bookings cause clients to drop off and create friction in the onboarding experience.

Automation captures all booking requests, displays available slots instantly, and confirms sessions automatically. Coaches spend their time coaching, not managing calendars.

Key features
Capture booking requests from email, text, and web forms into a single inbox
Display available time slots instantly based on coach calendar and timezone
Send clients a direct booking link to confirm their preferred session time
Create calendar events and send confirmation emails automatically
Log all session details in your CRM without manual data entry
Handle rescheduling requests with the same speed as initial bookings

How The Automation Works

The full workflow, from trigger to completion.

1. Booking Request Receivedtrigger

Client submits a booking request via email, contact form, or text. The automation platform detects the request and extracts the client name, preferred date range, and session type.

2. Check Real-Time Availability

The automation queries to find open slots matching the client's request and time zone. It returns the next 5 available times.

3. Send Instant Booking Link

The automation sends the client an email booking link pre-filtered to show only the available slots. The client clicks a time and confirms in seconds.

4. Client Booked?

The automation checks if the client completed the booking within 24 hours. If yes, proceed to confirmation. If no, send a reminder after 12 hours.

5. Create Calendar Event

Once the client books, the automation creates a event with the client name, session type, Zoom link, and a 24-hour reminder.

6. Send Confirmation Email

The automation sends a final confirmation email to the client with the session details, cancellation policy, and a link to reschedule if needed.

7. Log Session

The automation creates or updates the client contact with the session date, type, and any notes. It also creates a follow-up task for the coach.

8. Notify Coach

The automation sends a message to the coach confirming the booking, showing the client name, session time, and any special requests.

4 reasons to map this process

1

It's completely free

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2

You get a complete build plan

A visual process map, automation spec, delivery timelines, and everything needed to build it, customized to your workflow and tools.

3

You see your real numbers

Custom pricing, ROI projection, and payback timeline based on your actual process, not industry averages.

4

There's no obligation to build

Your build plan stays in your workspace with no expiry. Move forward whenever the timing is right.

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Frequently asked questions

Everything you need to know before mapping this process.

This template is a starting point based on how other businesses handle this type of work. When you map your process, you describe exactly how your team does it and the automation is built around your workflow, not a generic template.

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Estimated Time Saving
73hrs/month
Process pain:8.2/10
Mapped by:11 Companies

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