Client Review & Refinance Reactivation

Keep past mortgage clients engaged and convert refinance opportunities before they call a competitor.

8 hrs
Time saved/month
6
Companies have mapped
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About This Automation

Reviewing an active loan portfolio for refinance opportunities means manually comparing every client's rate against the market, calculating savings, and writing individual outreach emails.

The automated version scans the portfolio, flags clients who clear the savings threshold, and sends personalized outreach the same day. Replies are tracked, follow ups go out automatically, and consultations get booked without added manual steps.

Key features
Scans the active client portfolio against current market rates on a set schedule
Calculates refinance savings and break even timing for every client automatically
Flags only clients whose savings clear the qualification threshold
Generates and sends a personalized outreach email citing each client's specific savings figure
Sends automatic reminders to clients who have not replied
Books consultation calls and updates the client record once a client engages

How The Automation Works

The full workflow, from trigger to completion.

1. Weekly Portfolio Scantrigger

The automation pulls the full active client list on a fixed weekly schedule.

2. Refinance Opportunity Scanner Runs

The automation checks each client's rate against current market rates and calculates savings automatically.

3. Log Non-Qualifying Clients

Clients below the savings threshold are logged as reviewed with no outreach sent.

4. Personalized Outreach Sends Offer

For qualifying clients, the automation drafts and sends a personalized savings email.

5. Follow-Up & Scheduling Engages

The automation sends a reminder if there is no reply after five days and books a call once the client responds.

6. Loan Officer Conducts Consultation Call

The loan officer runs the actual conversation and confirms whether the client wants to proceed.

7. Send Disclosure And Update CRM

The disclosure package goes out for e-signature and the CRM record is updated with the outcome.

4 reasons to map this process

1

It's completely free

No credit card, no commitment. Map your process and walk away with a full build plan.

2

You get a complete build plan

A visual process map, automation spec, delivery timelines, and everything needed to build it, customized to your workflow and tools.

3

You see your real numbers

Custom pricing, ROI projection, and payback timeline based on your actual process, not industry averages.

4

There's no obligation to build

Your build plan stays in your workspace with no expiry. Move forward whenever the timing is right.

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Frequently asked questions

Everything you need to know before mapping this process.

This template is a starting point based on how other businesses handle this type of work. When you map your process, you describe exactly how your team does it and the automation is built around your workflow, not a generic template.

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Estimated Time Saving
8hrs/month
Process pain:7.8/10
Mapped by:6 Companies

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