Seasonal and weather rescheduling requires dispatchers to monitor forecasts, contact customers, and manually juggle calendars whenever rain, frost, or extreme heat threatens scheduled jobs.
Automation monitors weather forecasts continuously, flags at-risk jobs, and proposes alternative dates based on crew and customer availability.
The full workflow, from trigger to completion.
Automation runs daily at 6 AM to fetch weather data for all scheduled jobs in the next 48 hours.
Automation retrieves all jobs for the next 48 hours and extracts location and time data.
Automation compares forecast conditions (rain, frost, heat) against job locations and flags jobs that meet the reschedule criteria.
Automation scans the crew calendar for available slots on alternative dates within 3 days of the original job.
Automation sends a summary to the dispatcher with flagged jobs, weather reasons, and suggested alternative dates for approval.
Once dispatcher approves, automation moves the job and updates the customer record with the new date and weather reason.
Automation sends an email and SMS to the customer confirming the new date and explaining the weather reason.
Automation sends an SMS to the assigned crew with the new job date and any updated instructions.
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