Employee satisfaction surveys are critical for understanding workforce engagement and identifying retention risks, but running them manually consumes significant HR time.
Automation handles the entire survey lifecycle from employee list management through final report delivery. The result is faster insights, higher response rates, and HR teams freed from repetitive administrative work.
The full workflow, from trigger to completion.
A scheduled date or manual trigger initiates the survey campaign. The automation platform checks the survey configuration and employee list.
The automation retrieves the current active employee email list and metadata, filtering by department or team as configured.
Personalised survey invitations are sent to all employees, with subject lines and body text customised by department or role.
The automation checks response counts daily and calculates response rate percentages, flagging low-engagement departments.
Non-responders receive reminder emails on a set schedule (e.g. day 3 and day 7 of the survey window), personalised by department.
Once the survey closes, responses are automatically downloaded, deduplicated, and loaded with department and sentiment tags applied.
The automation calculates summary statistics, response rates, sentiment scores, and trend analysis, populating a live dashboard and.
A formatted summary with key findings, charts, and action items is sent to leadership and department heads, with a link to the full dashboard.
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