Incident & Injury Reporting

Staff member submits an incident report via a digital form on their phone or computer. The form captures all required details, photos, and severity level in one submission.

The completed form and all attachments are automatically saved to a centralised folder with a timestamped filename for easy retrieval and compliance audits.

Form data is automatically parsed and inserted into a master incident log spreadsheet, populating date, time, member name, injury type, severity, and staff member who reported it.

The automation checks the severity field. If marked as high or critical, the incident triggers immediate escalation. Otherwise, it is logged for routine review.

For high-severity incidents, an instant message is sent to the facility manager and owner with a summary, photos, and a link to the full report.

A formatted email with the incident summary, photos, and compliance details is automatically sent to the insurance broker and compliance officer within minutes of submission.

A confirmation message is sent back to the reporting staff member acknowledging receipt and next steps, closing the loop and ensuring accountability.