Tracking & Proof of Delivery

Keep customers informed and close every delivery with a verified proof of delivery, without anyone chasing it manually.

100 hrs

Time saved/month

Companies have mapped

About This Automation

Tracking and proof of delivery involves capturing photos, signatures, and timestamps at each delivery location, then manually organizing and verifying this information in the office.

Automation captures delivery proof directly from drivers, validates it against shipment records, updates tracking instantly, and archives documents in a consistent structure. Customers receive immediate confirmation, and all proof is organized and searchable for compliance.

Key features

Capture delivery photos and signatures automatically from driver submissions

Validate proof data against shipment records and flag mismatches for review

Update tracking spreadsheet in real time with delivery status and timestamps

Organize proof documents by shipment ID with consistent naming and folder structure

Send immediate customer notifications upon delivery completion

Archive all proof documents automatically for compliance and dispute resolution

How The Automation Works

The full workflow, from trigger to completion.

1. Driver Marks Delivery Completetrigger

Driver submits delivery via mobile form or app, including timestamp, location, and photo. Trigger fires immediately when the form is submitted.

2. Extract Proof Data

Automation extracts photo, signature, timestamp, location, and driver ID from the submitted form. Data is parsed and validated for completeness.

3. Verify Shipment Match

Automation queries the tracking database to confirm the delivery location and shipment ID match the expected customer and goods.

4. Log to Tracking System

Automation writes delivery status, timestamp, proof file references, and driver details to the central tracking log.

5. Store Proof in Archive

Automation uploads photo and signature files to a timestamped folder, organized by shipment ID and date.

6. Send Customer Notification

Automation sends an SMS or email to the customer immediately, confirming delivery with timestamp and proof reference.

7. Alert Dispatcher

Automation posts a summary notifying the dispatcher that the delivery is complete, proof is archived, and the customer has been notified.

4 reasons to map this process

It's completely free

No credit card, no commitment. Map your process and walk away with a full build plan.

You get a complete build plan

A visual process map, automation spec, delivery timelines, and everything needed to build it, customized to your workflow and tools.

You see your real numbers

Custom pricing, ROI projection, and payback timeline based on your actual process, not industry averages.

There's no obligation to build

33 hrssaved/month

13times mapped

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Frequently asked questions

Everything you need to know before mapping this process.

My process is slightly different from this. Can I customize it?

This template is a starting point based on how other businesses handle this type of work. When you map your process, you describe exactly how your team does it and the automation is built around your workflow, not a generic template.

Is this really free?

What do I actually get from the mapping session?

Does this work with the tools my team already uses?

What happens after I map my process?

Do I need to prepare anything before starting?

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Estimated Time Saving

100hrs/month

Process pain:8.2/10

Mapped by:6 Companies

Map this to your business to get your exact numbers.

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