Tracking and proof of delivery covers assigning drivers, monitoring routes, and collecting signed or photographed confirmation for each delivery. Manual tracking creates frequent phone calls, mismatched records, and delays whenever a proof of delivery goes missing.
The automated version tracks each delivery live, matches proof of delivery to the correct order, and files it without manual entry. Customers receive confirmation faster and delivery records stay accurate and easy to find.
The full workflow, from trigger to completion.
A new delivery job is automatically created the moment an order is marked ready to ship.
Assigns the nearest available driver and builds the most efficient route automatically.
The automation watches GPS pings and status updates and flags any delivery running behind schedule.
The driver captures a photo or signature directly at the point of delivery.
If a POD is missing or unclear, a coordinator reviews the flagged delivery inside before it proceeds.
The automation links the POD to the correct order, files it, and updates the record.
A confirmation email with the POD attached is sent to the customer automatically.
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Other high-impact processes teams commonly map alongside this one.
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