Enquiry-to-Quote Management

Turn every catering enquiry into a polished, priced quote without the manual chasing and copy-paste errors.

59 hrs
Time saved/month
6
Companies have mapped
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About This Automation

Enquiry-to-quote management covers everything from a new event request landing in an inbox to a priced quote reaching the client. Done by hand, it involves retyping details across systems, manually pricing menus, and chasing replies, which slows response time and invites errors.

The automated version captures enquiry details, checks availability, and builds pricing and quote documents with minimal manual entry. This shortens turnaround time and lets quotes go out consistently and on the same day.

Key features
Extract enquiry details automatically from email and web forms into the CRM
Check requested event dates against the booking calendar in real time
Build per-head pricing from stored ingredient and labor cost data
Draft a formatted quote document ready for a quick review
Send finished quotes to clients and track delivery
Schedule automatic follow-up reminders when a client has not replied

How The Automation Works

The full workflow, from trigger to completion.

1. New Enquiry Capturedtrigger

An inbound email or web form submission starts the workflow automatically.

2. Extract & Log Enquiry Details

Client details, event date, and headcount are pulled out and logged as a new record.

3. Verify Event Date Availability

The requested date is checked against the shared booking calendar.

4. Flag Unavailable Dates For Follow Up

If the date is booked, the coordinator gets a task to call the client with alternative dates.

5. Calculate Menu & Pricing

A pricing breakdown is generated from stored ingredient and labor rates.

6. Draft Quote Document

The priced menu and terms are populated into the quote template.

7. Send Quote To Client

The finished quote is emailed to the client automatically.

8. Schedule Follow-Up Reminder

A follow-up task is logged if the client has not responded within 48 hours.

4 reasons to map this process

1

It's completely free

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2

You get a complete build plan

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3

You see your real numbers

Custom pricing, ROI projection, and payback timeline based on your actual process, not industry averages.

4

There's no obligation to build

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Frequently asked questions

Everything you need to know before mapping this process.

This template is a starting point based on how other businesses handle this type of work. When you map your process, you describe exactly how your team does it and the automation is built around your workflow, not a generic template.

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Estimated Time Saving
59hrs/month
Process pain:7.8/10
Mapped by:6 Companies

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