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About This Automation
Document collection for month-end close is a manual, time-consuming process where bookkeepers chase clients for receipts, invoices, and supporting documents across email and cloud storage. Missing or late documents delay the entire close cycle and create bottlenecks in the accounting workflow.
Automation sends personalized collection requests, tracks submissions in real time, sends reminders automatically, and organizes received documents into the correct folders. The accounting team receives a ready-to-close notification once all required documents arrive.
Key features:
Generate personalized document requests based on client type and close deadline
Monitor email and cloud storage folders automatically for incoming documents
Send reminder emails to clients with overdue submissions
Organize and file received documents in the correct client folder structure
Update close status in your CRM and notify the accounting team when ready
Hidden Overhead™Context switching between email, spreadsheets, and cloud storage; delayed close.
7.3/ 10
How The Automation Works
The full workflow, from trigger to completion.
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1. Close Date Approachingtrigger
Workflow triggers when a client's close date is 7 days away and the document checklist is incomplete.
2. Generate Personalized Request
The automation platform retrieves the client's profile, required documents, and submission deadline, then generates a personalized collection email with the client's name and specific document list.
3. Send Collection Email
The personalized email is sent to the client's primary contact with a clear due date and upload link.
4. Monitor for Submissions
The automation platform monitors the client's folder for new file uploads and logs each submission with a timestamp.
5. Check Submission Status
If documents are not received by the due date, the automation sends an automated reminder email and escalates the status.
6. Organize and File Documents
Received documents are automatically moved to the correct client folder and renamed according to the firm's filing standard.
7. Notify Team of Close Readiness
Once all required documents are received, a notification is sent to the accounting team confirming the client is ready for close.
Everything you need to know before mapping this process.
The automation sends reminder emails automatically on a schedule you define. If documents still don't arrive, the system flags the client as overdue in your CRM so you can follow up manually if needed.