Segmentation & Targeted Outreach

Reach the right alumni with the right message by automating list segmentation and personalised outreach from end to end.

35 hrs
Time saved/month
5
Companies have mapped
Map This Automation

About This Automation

Segmentation and targeted outreach requires manually exporting alumni data, cleaning lists, drafting personalized emails, and uploading to an email platform. This repetitive, error-prone work consumes per campaign and delays launches by 2-3 days.

Automation queries the alumni database, applies segment rules, cleans and deduplicates the list, personalizes the email, uploads to the email platform, and sends the campaign in one workflow. Approval happens in minutes, not days, and segment consistency improves to.

Key features
Query alumni database by giving level, graduation year, engagement history, and event attendance
Automatically deduplicate records and validate email addresses before sending
Insert personalization tokens for name, giving history, and other alumni attributes
Upload cleaned lists to email platform and map columns to contact fields without manual intervention
Send campaigns and log activity back to the CRM for audit and reporting
Track open rates, clicks, and replies automatically and compile results into reports

How The Automation Works

The full workflow, from trigger to completion.

1. Campaign Request Receivedtrigger

Marketing manager submits a campaign request via a form, specifying the target segment, email subject, and body copy.

2. Query and Segment Alumni

The automation queries for all alumni matching the specified criteria (giving level, graduation year, engagement status) and builds a clean, deduplicated recipient list.

3. Validate Email Addresses

The automation checks each email address for validity and removes any that are bounced, unsubscribed, or malformed.

4. Personalise Email Content

The automation inserts personalisation tokens (name, giving history, last event attended) into the email template based on each recipient's record.

5. Send

The automation uploads the final recipient list and sends the campaign immediately or at the scheduled time.

6. Log Campaign

The automation creates a campaign record, linking all recipients and logging the send date, subject, and segment criteria for audit and reporting.

7. Notify Team

The automation sends a confirmation message to the marketing channel with the campaign name, recipient count, and a link.

4 reasons to map this process

1

It's completely free

No credit card, no commitment. Map your process and walk away with a full build plan.

2

You get a complete build plan

A visual process map, automation spec, delivery timelines, and everything needed to build it, customized to your workflow and tools.

3

You see your real numbers

Custom pricing, ROI projection, and payback timeline based on your actual process, not industry averages.

4

There's no obligation to build

Your build plan stays in your workspace with no expiry. Move forward whenever the timing is right.

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Frequently asked questions

Everything you need to know before mapping this process.

This template is a starting point based on how other businesses handle this type of work. When you map your process, you describe exactly how your team does it and the automation is built around your workflow, not a generic template.

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Estimated Time Saving
35hrs/month
Process pain:7.8/10
Mapped by:5 Companies

Map this to your business to get your exact numbers.

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