FS-DOC-02Finance
ROI and Business Case
Multichannel Inventory Sync
[YourCompany.com] · Fulfilment Department · Prepared by FullSpec · [Today's Date]
This document sets out the financial case for automating your multichannel inventory sync process. It translates the time your team currently loses into a dollar figure, shows what that number drops to after automation, and gives you a clear view of costs, savings, and payback period. All figures are drawn from your confirmed process data. Where an estimate has been used, the assumptions log in section 06 records the source and the value applied.
01What the current process is costing you
9 hrs/week
Staff time lost every week
Across monitoring, updating, reconciling, and alerting tasks
$21,060/year
Annual staff cost of this process
Based on 9 hrs/week at $45/hr across 52 weeks
Up to 24 hrs
Current turnaround per stock event
Benchmark target: under 2 minutes with automation
The three highest-friction steps in your current process are listed below. Each one is a direct source of delay, error risk, or downstream rework for the team.
- Record Sales Quantities in Spreadsheet (Step 2, 25 min per cycle): This is the single point of truth for cross-channel stock, but it is only as current as the last manual entry. Any delay here means every downstream platform update is built on stale data, making oversells almost inevitable during busy periods.
- Update Inventory on Amazon Seller Central (Step 5, 25 min per cycle): Amazon requires a separate manual login and SKU-by-SKU update. Delays between Shopify and Amazon going out of sync cause listing availability errors and carry the risk of Amazon account health warnings.
- Reconcile Xero Stock Asset Values (Step 11, 30 min per week, Finance Manager): The finance team spends up to 30 minutes every week cross-checking Xero against a spreadsheet that is almost never fully current. Discrepancies require back-and-forth between fulfilment and finance, multiplying the time cost beyond the 30 minutes recorded here.
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FS-DOC-02Finance
02What changes after automation
Once the automation is live, the Stock Level Sync Agent and the Reorder Alert and Finance Sync Agent handle every routine inventory update without anyone logging in or switching tabs. An order, a confirmed return, or a purchase order receipt on any channel triggers the workflow immediately: Linnworks is read as the source of truth, new quantities are calculated and pushed to Shopify and Amazon simultaneously, an audit row is written to Google Sheets, the buying team is alerted in Slack if any SKU hits its reorder threshold, and a journal entry is posted to Xero, all within seconds. The one step your team keeps is reviewing flagged anomalies, specifically any SKU where the calculated quantity falls below zero. That check stays with a person because it signals a genuine data conflict that needs a human decision before any update goes live.
Under 30 min/week
Staff time after automation
Exception review only; all routine updates handled automatically
Under 2 min
All-channel update time per stock event
From trigger to every channel updated, logged, and Xero posted
Near zero
Oversell incidents per month
Down from 4 to 8 incidents per month currently
03Before and after comparison
Metric
Before (Manual)
After (Automated)
Time spent on inventory sync
9 hours/week
Under 30 min/week
Time from stock event to all-channel update
Up to 24 hours
Under 2 minutes
Annual staff cost of the process
$21,060/year
$1,170/year (exception review only)
Oversell incidents per month
4 to 8 incidents/month
Near zero, anomaly flagged before update
Data completeness across channels
Partial, depends on last manual entry
Real-time, every event logged to Google Sheets
End-of-week Xero reconciliation time
30 min/week (Finance Manager)
Eliminated, auto-posted per movement
Reorder alerts
Manual check, often delayed or missed
Automated Slack alert at threshold, every time
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FS-DOC-02Finance
04Tool costs
Tool
Plan required
Monthly cost
Annual cost
Already paying?
Linnworks
Standard (existing)
$449
$5,388
Likely yes
Shopify
Basic or above (existing)
$79
$948
Likely yes
Amazon Seller Central
Professional seller account
$40
$480
Likely yes
Xero
Growing plan or above
$65
$780
Likely yes
Slack
Free or Pro (existing)
$0
$0
Likely yes
Google Sheets
Google Workspace (existing)
$0
$0
Likely yes
Automation platform (orchestration layer)
Standard tier
$300
$3,600
New cost
FullSpec build fee (one-off, year 1 only)
Standard build
$583 equiv.
$7,000
One-off
Total (year 1)
$1,516/month equiv.
$18,196
Already using some of these tools? If Linnworks, Shopify, Amazon Seller Central, Xero, Slack, and Google Sheets are already part of your stack, the only new recurring spend introduced by this automation is the orchestration layer at $300/month ($3,600/year). The incremental cost to run the full automation drops to $3,600/year once the one-off build fee is excluded from year 2 onwards. That is the only line on this page that is genuinely new.
05Net ROI summary
$10,460
Net saving in year 1
After all tool costs and the one-off build fee
4 months
Payback period
The build fee is recovered within the first four months of operation
Annual staff cost saved (before minus after)
$19,890/year
Annual automation tool costs (orchestration layer)
$3,600/year
One-off FullSpec build cost (year 1 only)
$7,000
Net saving in year 1
$10,460
Net saving from year 2 onwards
$17,460/year
Break-even point
Month 4 after go-live
The $19,890 annual staff saving is the difference between the current annual staff cost of $21,060 (9 hrs/week at $45/hr) and the residual cost of exception review at under 30 minutes per week ($1,170/year). From year 2, with no build fee to recover, the net annual saving rises to $17,460 against a running cost of only $3,600.
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06Assumptions log
Assumption
Value used
Source
Weekly staff hours spent on the manual process
9 hours/week
Confirmed in session
Hourly rate for the Fulfilment Coordinator role
$45/hour
Confirmed in session
Annual staff cost of the manual process
$21,060/year (9 hrs x 52 wks x $45)
Calculated from confirmed inputs
Residual weekly time after automation (exception review)
Under 30 min/week
FullSpec estimate
Residual annual staff cost after automation
$1,170/year (0.5 hrs x 52 wks x $45)
FullSpec estimate
Monthly stock-change events processed
~320 events/month
Confirmed in session
Oversell incidents before automation
4 to 8 per month
Confirmed in session
Automation platform (orchestration layer) monthly cost
$300/month
FullSpec estimate, Standard tier
FullSpec one-off build cost (Standard build)
$7,000
Confirmed, Standard build option
Payback period
4 months
Confirmed in session
Linnworks monthly subscription
$449/month
Confirmed in session
Shopify monthly subscription
$79/month
FullSpec estimate, Basic plan
Amazon Seller Central monthly fee
$40/month
FullSpec estimate, Professional seller
Xero monthly subscription
$65/month
FullSpec estimate, Growing plan
Slack and Google Sheets
$0/month
Free tiers sufficient for this use case
All savings figures are calculated using your confirmed weekly hours and hourly rate. If either input changes, the annual saving scales proportionally. For example, at 10 hours per week (one hour more than confirmed) and the same $45 rate, the annual staff cost rises to $23,400 and the net year-1 saving increases to $12,800. Equally, if your business grows and stock-change event volume rises significantly above 320 per month, the orchestration layer cost may move to a higher plan tier, though the Standard tier used in these calculations is designed to support well beyond current volume. FullSpec will confirm the correct plan tier as part of the build scoping process. The three-year cumulative saving at current rates is $45,380 (year 1 net plus two further years at $17,460 each), rising toward $63,180 if staff cost escalation and additional channel growth are factored in over that horizon.
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