Automate the manual work in Xperience by Kentico

FullSpec maps how Xperience by Kentico fits into your day-to-day, finds the repetitive work worth automating, and gives you a clear plan to connect it with the rest of your tools.

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Xperience by Kentico by the numbers

Insights from real process mapping sessions that involve Xperience by Kentico.

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Top 5 Xperience by Kentico friction points when done manually

Syncing contact updates across Xperience by Kentico

When customer information changes in your systems, you manually re-enter updates into Xperience by Kentico instead of having changes flow automatically between platforms.

78% report this

Reconciling duplicate records in Xperience by Kentico

You spend hours identifying and merging duplicate customer profiles in Xperience by Kentico that should have been consolidated when data entered the system.

71% report this

Exporting Xperience by Kentico data for reporting

You manually pull contact lists and interaction data out of Xperience by Kentico and reformat them in spreadsheets to create reports your team actually uses.

62% report this

Updating segment criteria in Xperience by Kentico

When your targeting rules change, you manually rebuild audience segments in Xperience by Kentico instead of having them update based on new customer behavior.

48% report this

Matching Xperience by Kentico records to transactions

You manually cross-reference customer purchases and interactions with contact records in Xperience by Kentico because transaction data does not automatically link to the right profiles.

29% report this

Data points based on anonymized data from FullSpec mapping sessions

What you can automate in Xperience by Kentico

Browse popular Xperience by Kentico automations FullSpec can map for you. Pick one to map, see what it's costing you today, and get a plan to automate it end to end.