Question 1

What kind of reward distribution work can I automate with Xoxoday Plum?

Accepted Answer

You can automate the process of sending rewards to contacts by connecting Xoxoday Plum to your CRM, database, or workflow platform. Instead of manually creating and distributing reward codes or vouchers one at a time, you can trigger bulk distributions based on events like form submissions, milestone achievements, or data imports. The platform's global catalog of rewards means you can offer diverse options without managing multiple vendors separately.

Question 2

How does data flow between Xoxoday Plum and other business tools?

Accepted Answer

Xoxoday Plum integrates with automation platforms that let you pass contact details and reward preferences into Xoxoday Plum's API, which then generates and delivers the appropriate reward. Data typically flows outbound when Xoxoday Plum sends confirmation details back to your system, such as reward delivery status or redemption tracking. The specific fields and format depend on your integration, but the platform accepts standard contact and preference data from upstream tools.

Question 3

What common issues occur when automating reward sends through Xoxoday Plum?

Accepted Answer

Rewards may fail to deliver if contact data is incomplete or incorrectly formatted, or if the selected reward option is unavailable in the recipient's region. Mismatched currency or location settings can prevent fulfillment in certain geographies. Test your automation with sample records and verify that contact fields map correctly to Xoxoday Plum's required inputs before running against your full contact list.

Question 4

How should I structure my contact data to work reliably with Xoxoday Plum automations?

Accepted Answer

Maintain clean contact records with consistent email addresses, phone numbers, and geographic location data, since Xoxoday Plum uses these to determine reward eligibility and delivery method. Define your reward criteria upfront, such as which contacts get which reward types based on attributes in your source system. Store country or region codes in a standardized format so the platform can match recipients to its available catalog and avoid delivery failures.

Automate the manual work in Xoxoday Plum

Xoxoday Plum by the numbers

Top 5 Xoxoday Plum friction points when done manually

Syncing reward redemptions across Xoxoday Plum

Matching Xoxoday Plum points to payroll

Exporting Xoxoday Plum data for reporting

Updating employee tiers in Xoxoday Plum

Chasing Xoxoday Plum redemption confirmations

What you can automate in Xoxoday Plum

Post Xoxoday Plum gift cards with new rows in Google Sheets spreadsheets

Send gift cards from Xoxoday Plum for new Typeform submissions

Send gift cards from Xoxoday Plum to new Qualtrics respondents

Send gift cards to new SurveyGizmo respondents via Xoxoday Plum

Send gifts to new SurveySparrow respondents via Xoxoday

Send Xoxoday Plum gift cards to new Mailchimp subscribers

Tools commonly connected to Xoxoday Plum

Xoxoday Plum Automation questions

Ready to automate your work in Xoxoday Plum?