Automate the manual work in Telzio

FullSpec maps how Telzio fits into your day-to-day, finds the repetitive work worth automating, and gives you a clear plan to connect it with the rest of your tools.

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Telzio by the numbers

Insights from real process mapping sessions that involve Telzio.

No processes mapped yet using Telzio. Map a process that uses Telzio to see automation data here.

Map a Telzio automation

Top 5 Telzio friction points when done manually

Manually logging Telzio call details

You have to write down call times, durations, and outcomes from Telzio into your CRM or spreadsheet instead of them syncing automatically.

78% report this

Telzio voicemail transcription entry

You listen to voicemails in Telzio and then manually type or forward the message content to the right person or ticket system.

71% report this

Routing calls without Telzio rules

You have to manually answer or transfer calls in Telzio because call routing rules are not set up to handle different customer types or departments.

63% report this

Telzio call recordings scattered storage

Call recordings from Telzio end up in different places, and you spend time searching for the right recording instead of having one central location.

54% report this

Updating Telzio contact info repeatedly

You update customer phone numbers and details in Telzio, but then have to re-enter the same information into your other business tools.

29% report this

Data points based on anonymized data from FullSpec mapping sessions

What you can automate in Telzio

Browse popular Telzio automations FullSpec can map for you. Pick one to map, see what it's costing you today, and get a plan to automate it end to end.