Automate the manual work in SMSup

FullSpec maps how SMSup fits into your day-to-day, finds the repetitive work worth automating, and gives you a clear plan to connect it with the rest of your tools.

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SMSup by the numbers

Insights from real process mapping sessions that involve SMSup.

No processes mapped yet using SMSup. Map a process that uses SMSup to see automation data here.

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Top 5 SMSup friction points when done manually

Copying contacts into SMSup manually

You spend time typing or pasting customer phone numbers into SMSup one by one instead of importing them from your existing customer list.

78% report this

Sending the same SMSup message repeatedly

You manually compose and send identical promotional or reminder messages through SMSup to different customer groups on different days instead of scheduling them once.

68% report this

Tracking SMSup responses across conversations

You have to manually track which customers replied to your SMSup messages and what they said instead of having a centralized view of all responses.

58% report this

Updating customer numbers in SMSup

When a customer changes their phone number, you manually find and update their contact in SMSup instead of syncing changes from your main customer database.

45% report this

Reporting SMSup campaign results manually

You manually count delivery rates and response numbers from SMSup messages instead of pulling automated reports that show performance metrics.

28% report this

Data points based on anonymized data from FullSpec mapping sessions

What you can automate in SMSup

Browse popular SMSup automations FullSpec can map for you. Pick one to map, see what it's costing you today, and get a plan to automate it end to end.