Automate the manual work in Smstools

FullSpec maps how Smstools fits into your day-to-day, finds the repetitive work worth automating, and gives you a clear plan to connect it with the rest of your tools.

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Smstools by the numbers

Insights from real process mapping sessions that involve Smstools.

No processes mapped yet using Smstools. Map a process that uses Smstools to see automation data here.

Map a Smstools automation

Top 5 Smstools friction points when done manually

Manually logging Smstools delivery status

You have to check Smstools reports and then manually update your CRM or spreadsheet to track which messages actually went through.

78% report this

Smstools message scheduling across time zones

When you need to send SMS campaigns to customers in different regions, Smstools doesn't automatically adjust send times, so you have to calculate and schedule each batch separately.

71% report this

Copying Smstools responses into customer records

When customers reply to your Smstools messages, you have to manually copy their responses into your customer database or ticket system instead of having them sync automatically.

62% report this

Smstools contact list cleanup and deduplication

Before sending a campaign through Smstools, you have to manually remove duplicates and invalid numbers from your contact list to avoid wasted sends and bounces.

51% report this

Reconciling Smstools costs with actual sends

You have to pull usage reports from Smstools and manually match them against your invoices and accounting records to verify you were charged correctly.

26% report this

Data points based on anonymized data from FullSpec mapping sessions

What you can automate in Smstools

Browse popular Smstools automations FullSpec can map for you. Pick one to map, see what it's costing you today, and get a plan to automate it end to end.