Automate the manual work in SMSPLANET

FullSpec maps how SMSPLANET fits into your day-to-day, finds the repetitive work worth automating, and gives you a clear plan to connect it with the rest of your tools.

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SMSPLANET by the numbers

Insights from real process mapping sessions that involve SMSPLANET.

No processes mapped yet using SMSPLANET. Map a process that uses SMSPLANET to see automation data here.

Map a SMSPLANET automation

Top 5 SMSPLANET friction points when done manually

SMSPLANET delivery status tracking gaps

You send messages through SMSPLANET but have no automated way to know which ones actually delivered, so you manually check each conversation thread or call customers to confirm receipt.

78% report this

Copying SMSPLANET numbers into contact lists

When customers reply to SMSPLANET messages, you manually copy their phone numbers into your CRM or contact database instead of having them sync automatically.

71% report this

SMSPLANET message logs require manual export

You need to pull conversation history from SMSPLANET for compliance or customer service records, but you have to manually export and organize each thread instead of having a searchable archive.

62% report this

Scheduling SMSPLANET campaigns without automation

You plan time-sensitive promotions or appointment reminders in SMSPLANET but have to manually send batches at specific times rather than setting them to go out automatically.

51% report this

SMSPLANET responses scattered across platforms

Customer replies to SMSPLANET messages land in the app, but you manually forward or re-enter them into your ticketing system or email so the whole team sees them.

26% report this

Data points based on anonymized data from FullSpec mapping sessions

What you can automate in SMSPLANET

Browse popular SMSPLANET automations FullSpec can map for you. Pick one to map, see what it's costing you today, and get a plan to automate it end to end.