Automate the manual work in Sinch

FullSpec maps how Sinch fits into your day-to-day, finds the repetitive work worth automating, and gives you a clear plan to connect it with the rest of your tools.

Explore ideas

Sinch by the numbers

Insights from real process mapping sessions that involve Sinch.

No processes mapped yet using Sinch. Map a process that uses Sinch to see automation data here.

Map a Sinch automation

Top 5 Sinch friction points when done manually

Sinch delivery status tracking across channels

You manually check Sinch logs to confirm whether SMS, voice, or email messages actually reached customers instead of having one unified view.

78% report this

Sinch conversation history scattered by platform

Customer interactions sent through Sinch appear fragmented across different channels and timestamps, forcing you to piece together the full communication thread manually.

71% report this

Sinch failed message retry and recovery

When Sinch reports a delivery failure, you must manually identify which customers were missed and resend messages through alternative channels or retry logic.

63% report this

Sinch compliance and audit trail documentation

You manually export and organize Sinch message records to prove compliance with regulations or to audit which communications were sent to which customers.

54% report this

Sinch customer opt-out and preference management

You manually track which customers have opted out of Sinch communications across SMS, voice, and email, with no single source of truth for their preferences.

29% report this

Data points based on anonymized data from FullSpec mapping sessions

What you can automate in Sinch

Browse popular Sinch automations FullSpec can map for you. Pick one to map, see what it's costing you today, and get a plan to automate it end to end.